Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Rocklin
Rocklin, CA
3,502 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,502 reviews
January 20, 2018
Friendly, informative and helpful as usual I have been taking my car into MB of Rocklin for many years with two different cars. The staff is always very helpful, knowledgeable and willing to g I have been taking my car into MB of Rocklin for many years with two different cars. The staff is always very helpful, knowledgeable and willing to go the extra mile if needed. You can tell that valuing their customers is a key component of their focus. I have always been pleased with the experiences. More
by ANGELA5
Verified CustomerEmployees Worked With
Eric Treibull
January 17, 2018
Best dealership Always I have a good experience at the dealership.Do the best costumer service.At the shortest time they find out the problem and fix it. Always I have a good experience at the dealership.Do the best costumer service.At the shortest time they find out the problem and fix it. More
by SHRAHMANIKHAH
Employees Worked With
Brandon Stevens
January 16, 2018
Great Service This service department consistently provides excellent service. Appointments are easy to make and it never takes long to get a vehicle in for servic This service department consistently provides excellent service. Appointments are easy to make and it never takes long to get a vehicle in for service. On several occasions I have had to go in without an appointment. I always got a good reception and they gave prompt attention to my problem. The staff is always friendly, courteous, and efficient. Each service experience has been extremely satisfactory. More
by GMCAMP333
Employees Worked With
Carolyn Jackson, Eric Treibull
January 15, 2018
Over all great experience Great Tony is great and Roby coachran, finance very good he did whatever we wanted great service thanks, ,,,,,,,thanks, ,,thanks I will let my famil Great Tony is great and Roby coachran, finance very good he did whatever we wanted great service thanks, ,,,,,,,thanks, ,,thanks I will let my family members how easy to buy car from Mercedes Benz More
by tandeldharmesh43
Employees Worked With
Robby Cochran, Tony Alexan
January 15, 2018
Air conditioning odor Eric Treibull gave us some useful tips on how to use the air conditioning to reduce the bacteria build up that caused the odor. Thanks! Eric Treibull gave us some useful tips on how to use the air conditioning to reduce the bacteria build up that caused the odor. Thanks! More
by KACI818
Employees Worked With
Eric Treibull
January 14, 2018
Best service technicians I know Had some issues with our C230 and our ML, and Sean sorted them right out! That guy is awesome. I'd recommend the shop for anyone, all my friends know Had some issues with our C230 and our ML, and Sean sorted them right out! That guy is awesome. I'd recommend the shop for anyone, all my friends know about it. More
by CG
Employees Worked With
Eric Treibull
January 13, 2018
Service center The service is excellent from the beginning to the end. The snack bar is great too. Everyone is very friendly, helpful and nice. The waiting area is The service is excellent from the beginning to the end. The snack bar is great too. Everyone is very friendly, helpful and nice. The waiting area is very clean and nice. More
by vintagedivvva1
Employees Worked With
Brandon Stevens
January 10, 2018
Sprinter Repair I had great guidance from Greg in choosing best repair options. He took the time to work with me with out any rush while he had many irons in the fi I had great guidance from Greg in choosing best repair options. He took the time to work with me with out any rush while he had many irons in the fire. More
by 4KAHUNA
Employees Worked With
Greg Burnett
January 09, 2018
Bought my first Mercedese I recently bought my first ever Mercedes and the process was seamless. Everyone was very nice, professional and helpful. Would def recommend the Rockl I recently bought my first ever Mercedes and the process was seamless. Everyone was very nice, professional and helpful. Would def recommend the Rocklin dealership! More
by azbeck
Employees Worked With
Andrew Ridge, Justin Watts
January 08, 2018
Great communication throughout John is very knowledgeable and easy to work with when it comes to getting my car in and out for service and or warranty issues. A+ highly recommended John is very knowledgeable and easy to work with when it comes to getting my car in and out for service and or warranty issues. A+ highly recommended More
by air210te
Employees Worked With
John Nishita
