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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

March 05, 2022

I travel 70 miles to have my car serviced at Rocklin dealership. They are always on time for my appointment I appreciate their honesty and recommendation for the car. I have 230,000 miles on the car More

by johnglick95212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Mar 10, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate your loyalty to Wayne and to Mercedes Benz of Rocklin. We look forward to the next 230,000 miles, too!

March 04, 2022

Friendly automotive group. Went and got the car we wanted. Great group of people. Ronnie and Casey were great. Our finance guy, Ryan, I believe was his name was fast as well wi More

by tcarey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Phillips, Casey Shears, Ryan Ross
Mar 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your business and for the great review. Enjoy your beautiful new Mercedes Benz!

March 04, 2022

Excellent experience leasing our new Mercedes-Benz GLA 250. Arthur was great to deal with. Thanks to Arthur and the whole team. More

by neconomou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose, Casey Shears
Mar 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your business and for the great review. Enjoy your beautiful new Mercedes Benz!

March 03, 2022

Took my Sprinter based motorhome for recall and service updates. Greeted immediately, sent to inside area to wait for service writer. Pickup, easy peasy, spoke with the friendliest, smiling casher Cindy. More

by porsche.steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy the casher, GREAT
Mar 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you! Were lucky to have a great service team~

March 03, 2022

The staff were very friendly, knowledgeable, and helpful. A wide selection of vehicles was available to test drive. We would probably not have bought this car were it not for the courtesy and cordiality of More

by goldsmithdj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lazara
Mar 10, 2022 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate you taking the time to recognize Michael with a 5 star review!

March 03, 2022

Great service and the waiting room provides Pete’s coffee Including mocha’s, latte etc. More

by LMGSDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Mar 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your business!

March 03, 2022

The only thing i didnt like was they called me to come get my car and when o got there 45 mi s later the car was not ready. More

by fortgonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Bob Hunter, Tony Alexan, Scott Parry, Ryan Ross
Mar 10, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We apologize for your inconvenience, and look forward to providing you with first class service at your next service visit.

March 02, 2022

Had diagnostic appt. on a Monday morning at 8:30, did not get diagnosed until Tuesday, repairs not completed until Thursday afternoon. Why so long? More

by Sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Mar 02, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We know your time is valuable and we sincerely apologize for the inconvenience. If you would like to contact us at 916.567.4300 we would be happy to discuss your concerns.

March 01, 2022

Amazing to work with, John was very helpful and very knowledgeable. Will continue to bring my car in for service. More

by Rroe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
Mar 02, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing John with 5 stars!

February 28, 2022

Easy to make an appointment. Great communication about what needed to be done and how long it would take. More

by Jnmimbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Mar 02, 2022 -

Mercedes-Benz of Rocklin responded

Thanks for letting us know our team earned a 5 star review!

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