Mercedes-Benz of Rocklin
Rocklin, CA
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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excellent & satisfied! My husband and I are very happy with our purchase with the van and satisfied with the hard work of Alex and how he have put up with us. We believed th My husband and I are very happy with our purchase with the van and satisfied with the hard work of Alex and how he have put up with us. We believed there are no comparison of what the Mercedes offering. We have been shopping around for almost two weeks and Mercedes was our last visit and actually the easiest deals, though it's a little bit more high price than the rest of the dealership that sells a medium size Cargo Vans. We are happy to report that by using the Metris for over two weeks as our service has been excellence. Our customers has also been given us the rate of "excellence". Many thanks to you Alex Sepulveda More
best service possible the people at this store really care about your needs and wants. They installed a camera for me on the vehicle I bought. James was very helpful in fin the people at this store really care about your needs and wants. They installed a camera for me on the vehicle I bought. James was very helpful in finding the perfect car for us. More
Service I have always had a good experience working with the people at Rocklin dealership. They are on the spot to answer any questions you may have with your I have always had a good experience working with the people at Rocklin dealership. They are on the spot to answer any questions you may have with your vehicle More
Professional Excellent Service Mercedes Bench Rocklin has provided me excellent attention and service thus far. Every representative I have dealt with are professional and attentive Mercedes Bench Rocklin has provided me excellent attention and service thus far. Every representative I have dealt with are professional and attentive to the service I requested, and sometimes going beyond the obvious. More
On Time and Prompt First impression of the attended--great. Less than five minutes after the arrival, Service rep greeted and straight to vehicle issues and provided es First impression of the attended--great. Less than five minutes after the arrival, Service rep greeted and straight to vehicle issues and provided estimates. Thorough details provided of the statement of work performed on the vehicle. Loaner car was clean from inside and outside . No waiting. Recommend to use this location. Very convenient and friendly staff. More
SERVICES A Service A on 2015 s class All items taken care of! Work was on time & car was clean. Happy customer. I will be back when service required. Service A on 2015 s class All items taken care of! Work was on time & car was clean. Happy customer. I will be back when service required. More
Customer service Good customer service. Loaner vehicle is a plus. I am not a long taljer so i think this is enough. Don't you think so. This is all I can say for now. Good customer service. Loaner vehicle is a plus. I am not a long taljer so i think this is enough. Don't you think so. This is all I can say for now. More
Service Department I would like to commend Greg Burnett for his effort to provide excellent customer service during my last visit. He was very courteous and truly repres I would like to commend Greg Burnett for his effort to provide excellent customer service during my last visit. He was very courteous and truly represents Mercedes-Benz with pride. More
Friendly, professional, accommodating Everyone on staff was attentive and very pleasant to deal with. My service advisor Wayne was very knowledgable, friendly - called me in a timely manne Everyone on staff was attentive and very pleasant to deal with. My service advisor Wayne was very knowledgable, friendly - called me in a timely manner to inform me about the status of my vehicle, and obviously takes pride in a job well done. There was no problem getting a loaner car for the day, which was a big convenience for me. Clear that you staff is working in the customer's best interest. Great experience! More
Just perfect Got my service done very fast in about two hours, friendly management, comfortable waiting room, will definitely be back again when time comes Thanks Got my service done very fast in about two hours, friendly management, comfortable waiting room, will definitely be back again when time comes Thanks a lot More



