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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

February 16, 2022

Very convenient showroom with best staff. Special thank's to our sales Tony, he is so profesional and customer satisfy oriented More

by yossie_tr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Tony Alexan
Feb 17, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Tony and our team earned a 5 star review!

February 15, 2022

I love Mike Gallagher who is very accommodating and knowledgeable and friendly…he’s a great asset to the dealership! More

by joyce11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

We're lucky to have Michael and a great service team! Thank you for your business and thank you for the great revewi~

February 15, 2022

Tony helped us from order to purchase. He was absolutely wonderful and we can not say enough good things about our experience. More

by johnruffcorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan, Ryan Ross
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Tony with a 5 star review! We hope you're enjoying your beautiful new Mercedes Benz~

February 15, 2022

Friendly, accommodating, knowledgeable service advisor. Service completed in a timely manner. Comfortable waiting room. Friendly staff. More

by FNIGGEBRUGGE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

February 14, 2022

Stopped in with absolutely no intent to buy, to just look and ask questions regarding our upcoming end-of-lease situation. Ended up taking home an awesome AMG GLC 43. From beginning to end, staff were frie More

by tabogas2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Rivas (5 stars too!), Michael Jackson, Ryan Ross, Jeff Holt
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing our sales team with a 5 star review. Enjoy your beautiful, new GLC43!

February 14, 2022

Convenient location, good inventory, experienced staff. A bit busier than El Dorado Hills. Not my first choice, but still very good. More

by aaa0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback! We hope we have the opportunity to assist you again in the future~

February 13, 2022

Great service, great value, best dearlership in Rocklin ,CA, USA, North America , will take all my MB there. More

by jdwilliams1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback! We look forward to assisting you again in the future~

February 12, 2022

Being a minority male, I’ve never felt welcomed at this location. Often questioned as to where the vehicle was purchased and last serviced. Wash jobs after service were poor at best. I’ve tried another M More

by kulakala20
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Jackson
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

As a family owned business that has been serving our customers for over 60 years, it is always important to us that our customers are completely satisfied and we're sorry to hear that was not the case. If you would like to discuss your concerns, please contact us at 916.567.4300. We hope we have the opportunity in the future to earn your trust in Mercedes Benz of Rocklin.

February 10, 2022

Good experience and well done. Michael was very helpful and top of his task. All issues resolved More

by RRPALLEGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

February 09, 2022

Always excellent sales and customer service. It is the 4th car we have bought from them! More

by laketahoedog
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Shears, Ryan Ross
Feb 16, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

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