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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

January 20, 2022

Wayne always takes great care of me, through many MBs I’ve had. Always friendly and professional.. He is careful to fully explain the facts and details about my car. More

by fred.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jan 22, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Wayne with a great review! We appreciate your business and will be happy to assist you again in the future~

January 18, 2022

The entire staff was very friendly, helpful and patient. Michael went above and beyond to make the experience that much better. I will be a returning customer (: More

by brisusHchrist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
Jan 20, 2022 -

Mercedes-Benz of Rocklin responded

Thank you! We're lucky to have a great team~

January 18, 2022

They are always there when I’m in need of services. They complete the job and I know it’s done correctly. They always let me know if there is a problem not to hesitate to give them a call. I’ve always have More

by natives916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jan 20, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know our team earned a 5 star review~

January 17, 2022

Great service…Service Advisor Greg Burnet managed our insurance claim magnificently, communication was excellent even though there were some issues.. Repair was done to our satisfaction in a timely fash More

by WHOLOVESYOU.LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 20, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

January 15, 2022

Alex did a great job getting our Sprinter. The dealership is clean and professional to work with. More

by Danco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sepulveda
Jan 17, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know our team earned a 5 star review!

January 14, 2022

The entire process was streamlined from drop off to pickup. Always updated when longer repair time is needed. More

by j.tampas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jan 17, 2022 -

Mercedes-Benz of Rocklin responded

Thank you fore letting us know Greg and our service team earned a 5 star review!

January 14, 2022

Service dept does not complete list of to dos and car leaves with more issues than when I brought it on. More

by keliebman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid
Jan 17, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the input. We're sorry to hear you're having an issue with your vehicle. If you would like to contact us at 916.567.4300, we will be happy to assist you.

January 12, 2022

Wayne always did a good job in his work!!!he knows of what’s his doing, taking good of his customers need. More

by piadom803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jan 13, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Wayne took good care of your vehicle. We will be happy to assist you again in the future~

January 12, 2022

Very professional team and did as they promised. Thank you for your attention and help to my situation. More

by dlissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita, Bob Hunter, Eric Treibull, Mark Cornell, Ryan Ross
Jan 13, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

January 11, 2022

I’m pleased to have my car done here I highly recommend it to anyone More

by josietvu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nishita
Jan 13, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the review!

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