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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,998 reviews
January 11, 2022
Service was good. Gave me a LYFT home but I had to pay for a LYFT back. A loaner car would have been more convenient but other than having to come out of pocket for $25 bucks, service to van seems to be f for a LYFT back. A loaner car would have been more convenient but other than having to come out of pocket for $25 bucks, service to van seems to be fixed. More
by Rnauert7868
Verified CustomerEmployees Worked With
Greg Burnett
January 11, 2022
Call me 916 532-9029 and I'll give you the details. I took the car home to fix it . And I had to pay close to 600 dollars. They wanted to charge me 1750 dollars. Please call me or I will need to get in t took the car home to fix it . And I had to pay close to 600 dollars. They wanted to charge me 1750 dollars. Please call me or I will need to get in touch with the TV station,or better business. It's just a courtesy to let you know what's next unless we communicate to fix the problem before escalate. More
by dannicomike
Employees Worked With
Wayne Schmid
January 10, 2022
Best puchase experience for my new A220!!! I’ve had a lot of cars and this experience was the best. Love, love, love my new car! of cars and this experience was the best. Love, love, love my new car! More
by kdcgram
Employees Worked With
Lisa Brown, Mike Moreno, Bob Hunter, Mark Cornell, Ryan Ross
January 10, 2022
After Windshield not installed correctly on my brand new sprinter it started leaking water all over . I contacted Greg at the dealer he wanted to change the antenna. I don’t know if there running some sc sprinter it started leaking water all over . I contacted Greg at the dealer he wanted to change the antenna. I don’t know if there running some scam there or not because anyone would know if it’s leaking after a windshield change then it has nothing to do with the antenna.i purchased a new sprinter and it feels like I got it from a recking yard . I asked for some kind of service package or something for my inconvenience and to Seal the windshield properly. I was denied. waiting for my attorney to get back to me so I can deal with Mercedes of Rocklin . More
by limonights
Employees Worked With
Greg Burnett
January 09, 2022
The service rep assigned to me has always been responsive to my needs. I think this dealership’s service department approaches with level of Fletcher-Jones, which I regard as the gold standard. Can’t say th to my needs. I think this dealership’s service department approaches with level of Fletcher-Jones, which I regard as the gold standard. Can’t say the same about the sales department. Thanks More
by JME32
Employees Worked With
Wayne Schmid
January 09, 2022
The people are friendly, it's in a conventional location., and my car gets fixed.. I like that there is no hassle to get a rental or a ride hone or to work. location., and my car gets fixed.. I like that there is no hassle to get a rental or a ride hone or to work. More
by mwillaims
Employees Worked With
Cindy Snyder, Wayne Schmid
