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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

December 31, 2021

Vehicle was dropped off and the work was quickly and professionally done. Customer service was excellent. More

by JDOMINGUEZ8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jan 04, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Wayne and our team earned a 5 star review!

December 29, 2021

Peter was very efficient and was careful not to waste my time he made the buying experience very pleasant! More

by frankgranberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan
Dec 29, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Peter and our sales team earned a 5 star review! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz!

December 29, 2021

My service person, Scott is very responsive to my calls and emails. I am kept informed as things move along The service department is wonderful to work with More

by edwyera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Dec 30, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

December 27, 2021

Mercedes Benz of Rocklin is my go to place to service my vehicle. As a high performance car, I only trust my car with Jon Nishita and Sean Moore. The Service Dept is of quality and of client care focused More

by rjzreika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Moore, Greg Burnett, John Nishita, Michael Gallagher
Dec 28, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

December 26, 2021

Took delivery of a dirty vehicle. Side step was removed for shipping and shipper refused to put it back on. Sales guy was a disrespectful punk. Not exactly the experience you want when you drop 200,000 More

by larryroberts
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Roepke, Alex Sepulveda
Dec 29, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for bringing this to our attention. We're sorry to hear your experience was not satisfactory. If you would like to discuss your concerns, please contact us at 916.5674300.

December 26, 2021

Replaced a front SAM after water damage, and needed module adaptation, and they took care of it for a reasonable charge. More

by GARYN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Dec 28, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future~

December 25, 2021

Rocklin MB sets the bar for quality service and professional care, I’d recommend them to my Mom. More

by stephenwiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art, best sales person on the floor, Wayne Schmid, Ryan Ross
Dec 28, 2021 -

Mercedes-Benz of Rocklin responded

Thank you! We appreciate your business and we appreciate the recommendation!

December 23, 2021

Mike has been great to work with and my opinion is that your techs. Are second to none. More

by simmons.larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Dec 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you! We're lucky to have an awesome service team!

December 23, 2021

Consultant was professional, knowledgeable and very helpful matching me to the right model. I cannot rate any of the names below. They did not help me More

by elizabeth42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan McKenna
Dec 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your input! We appreciate your business and will be happy to help you in the future~

December 23, 2021

You guys excellent take care the costumes if someone hasn’t ride you guys provide the ride More

by alroyal34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

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