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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

December 14, 2021

Honestly this wasn’t just the best experience I have had with a dealership. I’m so happy I went the Rocklin. More

by LINDSAY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Dec 16, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 stars!

December 14, 2021

I was in for the nox update on my 2016 Sprinter Van / Motor Home . I was do for a smog check as well. I was told I had to smog it first before they could do the update. I okayed the smog test as my re More

by 1peop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Dec 16, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. It is always our goal to provide the best service possible, and we regret that was not the case. We sincerely apologize for your inconvenience and frustration.

December 13, 2021

Sprinter manager, Greg, is fantastic! You are not the closest MB dealership but for service you are the best we have used. More

by k8thomsen
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Dec 16, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Greg! We appreciate your business and we appreciate the great review~

December 13, 2021

dealership is great just hAppy i have a wonderful host Michael Gallagher!! hes always on point More

by jcal511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Dec 16, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your business and thank you for the great review!

December 09, 2021

Beautiful place so clean and the workers were extremely nice Ans caring found me what I wanted More

by ambergriffith85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shears
Dec 11, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

December 04, 2021

Had a great experience with MB of Rocklin ,Tony made my experience very smooth and convenient . More

by naifaaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan
Dec 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review! We hope you're enjoying your beautiful, new Mercedes Benz~

December 03, 2021

Two-faced and rude people work at that dealership. I would definitely not recommend to anyone. More

by Vandalay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Thetford, Arthur Rose, Jeff Holt
Dec 03, 2021 -

Vandalay responded

I am very disappointed with the people who work at that store. Instead of fostering an inclusive and welcoming environment they continue to gossip, berate, patronize and demean those who come in. I’m am utterly disgusted by employees I encountered at Mercedes Benz of Rocklin.

November 30, 2021

My husband and I both have Sprinter vans. We love working with Greg and his team in the Sprinter Service Center - great crew always doing the best they can for their clients. Thankful for their expertise and More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Dec 02, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

November 28, 2021

Rocklin Mercedes is my go to for sure! Fantastic service with friendly efficient people! I have been a customer for two and a half years and wouldn’t go anywhere else!! More

by ANDCHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Dec 02, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate your loyalty to Mercedes Benz of Rocklin!

November 27, 2021

The lack of communication once the car was ordered was astounding. When you spend $100,000 you’d expect the highest level of service and communication. Didn’t get it. More

by meekk15
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Alexan, Mark Cornell
Dec 02, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. Our goal is always to provide the best service possible. We're sorry to hear you weren't completely satisfied with your sales experience. We truly value your experience and apologize for any inconvenience or frustration.

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