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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

October 09, 2021

The sprinter service writer is very knowledgeable and helpful. I think get good service. Wait time for an appointment is sometime several weeks. If is not important that is ok. But if I have a de More

by KEEYWIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Oct 12, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your input. We appreciate your business and we appreciate the great review~

October 07, 2021

Very pleasant experience with good information along the way! Also, trade in was a good solution and very fair value! More

by Ron A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Roepke
Oct 12, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate you taking the time to recognize Frank and our sales team with a great review!

October 07, 2021

Thank you Wayne great job for taking care of my car. You are the best More

by adiba0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Oct 12, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

October 06, 2021

Mike Gallagher is awesome. Gets things right the first time. Communicative, understands the issues and watches the progress of the repair. What more could you want? More

by straznicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moreno, Greg Burnett, Michael Gallagher
Oct 07, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Michael! Thank you for your business and thank you for the feedback~

October 01, 2021

Best dealership I know, very clean and professional staff trained for the job they are doing. More

by ETIF_75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Phillips
Oct 02, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the review. We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz!

October 01, 2021

I had a really great service experience with a knowledgeable team who was courteous and proactive. More

by nancy.mchart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shears, Michael Gallagher
Oct 02, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the review!

September 29, 2021

Outstanding, fantastic, and great customer services. They are friendly and very patient and accommodating and will recommend to friends and family More

by secko2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
Sep 30, 2021 -

Mercedes-Benz of Rocklin responded

We think of our customers as part of the Mercedes Benz of Rocklin family! We appreciate your business and hope you're enjoying your beautiful, new Mercedes Benz ~

September 28, 2021

Very professional, courteous and top rate service.We Very professional, courteous and top rate service. We have been long time customers of the VonHousen group. More

by TIM.BRADBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Sep 29, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

September 27, 2021

I was never contacted & never heard from anyone??? I would not recommend them. makes no sense. More

by richardmeeker
Recommend Dealer
No
Employees Worked With
no one contacted me???
Sep 28, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. Please contact me at lbrown@vonhousen.com and I will be happy to help.

September 27, 2021

Scott Parry has given me real good service for my C300. He is courteous and professional. More

by DHSCHOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Sep 28, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Scott with a 5 star review!

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