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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

August 18, 2021

Great service all around. Very responsive, communicative and willing to help. Would recommend team to anyone looking to buy a Mercedes. Great service great service More

by jspaits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Reyes
Aug 19, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review! We hope you're enjoying your beautiful new Mercedes Benz~

August 18, 2021

Michael was great! I was getting frustrated with a recall issue that was taking too long to fix but Michael helped me figure it out quickly and hassle free! Thank you! More

by CastilloFamily5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Aug 19, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Michael! Thank you for taking the time to recognize him with a 5 star review~

August 16, 2021

They always listen to my concerns and check everything thoroughly. I appreciate the standard check of my fluids, tires and such as well as the carwash!! More

by JULIE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Aug 18, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your business and will be happy to assist you again in the future~

August 13, 2021

I am very thankful to Scott perry he is very helpful and friendly . He solves the problem as soon as possible . I highly recommend. Scott More

by PIRSA1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Aug 18, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Scott with a 5 star review!

August 12, 2021

I have five MB and going dealing with MB Rocklin for about 6 yrs. Wayne is an amazing person, Always try to help you out. He shows compassion and empathy. Keep up the good work More

by doc_haider
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 18, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Wayne and to Mercedes Benz of Rocklin! We appreciate your business and will be happy to assist you again in the future~

August 12, 2021

Excellent and fast service. They even ordered me a Lyft so that I didn’t have to wait there. Everyone was friendly and happy. I always have a good experience with them. More

by melissa.morgan0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Aug 18, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Wayne and our service team earned 5 stars!

August 11, 2021

Had a great experience! He was really sweet and understood. Helped us get the car we wanted with the deal we wanted! Thank you Jeff. More

by banwaitmanjeet1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 11, 2021 -

Mercedes-Benz of Rocklin responded

Thanks for letting us now Jeff helped you find the perfect vehicle for your needs!

August 11, 2021

Thank you Scott for taking care of us. Scott is very professional and keeps us updated about the car. He makes sure the care is taken care of. Thank you! More

by RAD1921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Aug 12, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Scott and a great service team! Thank you for the 5 star review~

August 10, 2021

I am so happy with the service . I am a customer for 16 years and always they did a great job. Thank you so much ! More

by Daniela Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett, Scott Parry
Aug 11, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin! We appreciate your business and will be happy to assist you again in the future~

August 10, 2021

Difficulty making online appointments…3 people/phone calls finally appointment. Terrible wash job didn’t do the wheels seem to overlook the $25 online special discount being offered! It was not a posi More

by mspakrat2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Gallagher
Aug 11, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for bringing your experience to our attention. It is our policy to return our customers vehicle washed and vacuumed. We apologize it was not the case. If you'd like to stop by the dealership, we'd be happy to properly wash and vacuum your vehicle and answer any questions you may have.

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