Mercedes-Benz of Rocklin

Wayne promptly communicated with us, told us what to expect, the warranty service was completed and the Rocklin dealership restored our confidence in the Mercedes brand expect, the warranty service was completed and the Rocklin dealership restored our confidence in the Mercedes brand More

Mercedes-Benz a Rocklin is the best Mercedes dealership in California! The Staff are always courteous and professional! They go above and beyond to show they value their patrons. in California! The Staff are always courteous and professional! They go above and beyond to show they value their patrons. More

Mike Gallagher did an awesome job. Great customer service . He is the very helpful and polite. Job was done promptly and well done. Thanks Mike . He is the very helpful and polite. Job was done promptly and well done. Thanks Mike More

The dealership was great, punctual, but best of all was my service representative. My service representative Michael presented me with honest viable options for potential repairs that are needed. I am ve my service representative. My service representative Michael presented me with honest viable options for potential repairs that are needed. I am very satisfied with my experience. More

Peter was a really good salesman, very friendly and funny and got me evertything i wanted, i was glad i got my car from peter :) and got me evertything i wanted, i was glad i got my car from peter :) More

Good people but despite having an appointment the service bays were overloaded. I was warned to expect any type of service to take 2 days. bays were overloaded. I was warned to expect any type of service to take 2 days. More

The service was excellent. I gave four stars only because I knew I would need a loaner when I dropped my car off from my past experiences with servicing my 350E. The rep on the phone told me that it was only I knew I would need a loaner when I dropped my car off from my past experiences with servicing my 350E. The rep on the phone told me that it was only a three hour service so a loaner would not be available for me. Just as I thought, it was a two day repair, which is a great turnaround, but I was left without transportation for those two days. More

No car wash was performed at the service and when I picked up the car there was an used Diet Coke canister left on the front passenger seat. A new way of service driven by Mercedes where technician pro picked up the car there was an used Diet Coke canister left on the front passenger seat. A new way of service driven by Mercedes where technician provides generous benefaction. Worst service experience from Mercedes Benz Rocklin. I had to replace my tires, service was done only to the part for which customer has to pay. The service which was complimentary from Mercedes wasn’t done at all. There was some rattling noise in the car, which wasn’t fixed as well. More

I thought everyone tom start to finish was very professional and helpful and answered all questions. I would highly recommend this dealership to all my friends professional and helpful and answered all questions. I would highly recommend this dealership to all my friends More

Helpful and kindness is the key to great service this car dealership is excellent and I will tell all my family and friends to buy a Mercedes Benz. I love mine. dealership is excellent and I will tell all my family and friends to buy a Mercedes Benz. I love mine. More