Mercedes-Benz of Rocklin

They did not address a problem with my seatbelt and a SRS warning message ... They said they were to busy and short on mechanics ... Service Manager offer to fix for free ... But his follow up was lacking th warning message ... They said they were to busy and short on mechanics ... Service Manager offer to fix for free ... But his follow up was lacking the attention this matter deserved ... Not happy ... And been here before with lack of effort to details that would make the experience more than 2 or 3 out 5 ...Don More

Rocklin Mercedes is the place where we have hassle free buying experience. We have bought GLC 300 SUV and got in an accident Mercedes Benz of Rocklin helped us replace the SUV with Brand New SUV Thanks to buying experience. We have bought GLC 300 SUV and got in an accident Mercedes Benz of Rocklin helped us replace the SUV with Brand New SUV Thanks to Everybody at the Rocklin Mercedes … More

Best service I’ve ever had in my life. Honest, professional and helpful. We live in Chico and will make that drive to get the best service. (180 miles round trip). Thank you again. Kent & Linda professional and helpful. We live in Chico and will make that drive to get the best service. (180 miles round trip). Thank you again. Kent & Linda More

couteous and pleasant ,we bought our car there and are very happy with the car and service..Wayne Scmid is a pro. Richard and Susanne Silva.We will do all maintenance at your dealership. very happy with the car and service..Wayne Scmid is a pro. Richard and Susanne Silva.We will do all maintenance at your dealership. More

They been very experts and helpful and they did excellent job. They serviced my car very professionally and I feel comfortable after I got my car. job. They serviced my car very professionally and I feel comfortable after I got my car. More

Rocklin has alway done a fantastic job on the cars and has excellent customer service! My service advisor Scott is the best in my opinion. Thanks again! has excellent customer service! My service advisor Scott is the best in my opinion. Thanks again! More

Phillip was great, very knowledgeable and helpful. He made me feel welcomed, he encouraged me to drive the car I ended up buying and really sold me on the Mercedes-Benz brand. Great experience overall! H made me feel welcomed, he encouraged me to drive the car I ended up buying and really sold me on the Mercedes-Benz brand. Great experience overall! Highly recommend!! More

I was very satisfied with my 100,000 mile service which included vehicle inspection, an oil change, filter replacement, motor mount replacement and new brake pads. included vehicle inspection, an oil change, filter replacement, motor mount replacement and new brake pads. More

Customer service was friendly and yet professionally rendered the place is always clean and they practice covidprotocol well. They delivered the car after they cleaned it. rendered the place is always clean and they practice covidprotocol well. They delivered the car after they cleaned it. More

Upon arriving at dealership I was surprised at how many cars were there waiting for service. To my relief I only waited a couple of minutes and was greeted by a happy human; very refreshing. Service was co cars were there waiting for service. To my relief I only waited a couple of minutes and was greeted by a happy human; very refreshing. Service was completed in a timely manner and staff was very pleasant. More