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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

July 26, 2021

The dealership demonstrates pride in their work which provides the customer confidence in the service provided. Service Advisor, Wayne Schmid, is friendly & listens to the customer which builds trust & e More

by bob_stewart_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 26, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to let us know Wayne and our team earned a 5 star review!

July 25, 2021

I have been a customer for 6 years now and have always received great customer service in a timely manner. Everyone is professional, courteous, and friendly. More

by AMACBETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jul 26, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate your loyalty to Mercedes Benz of Rocklin! Thank you for your business and thank you for the great review~

July 24, 2021

Rocklin MB is a professional and quality service dealership. We have had multiple MB cars both new and previously owned bought and serviced without any problems. Friendly and responsive service age More

by GMDEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson, salesperson , Wayne Schmid, Scott Parry
Jul 26, 2021 -

Mercedes-Benz of Rocklin responded

Our goal is your complete satisfaction! Thank you for letting us know our team earned a 5 star review~

July 24, 2021

Customer service is the stand out here. Repair done in a timely manner. Nice not to have someone pick me up or take me back to the dealership More

by ROSEVILLEBREAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jul 24, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate the 5 star review!

July 24, 2021

Everything was excellent. Mark Cornell our sales representative did a superb job through out the ordering process. He was very knowledgeable. Mark kept us up to date while we waited for our car to b More

by Yuba64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cornell, Ryan Ross
Jul 24, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your business. Enjoy your beautiful new Mercedes Benz!

July 24, 2021

I was incredibly impressed with the dealership. They were empathetic and went out of their way to do a great job! I highly recommend their service! More

by kbowles123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jul 26, 2021 -

Mercedes-Benz of Rocklin responded

We sincerely appreciate the great review and the recommendation!

July 24, 2021

I appreciated that they were able to complete my scheduled service within 24 hours even though they had many added in appointments that day. They offered a loaner car but I had to cart dogs around t More

by NICKIK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jul 26, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

July 23, 2021

Everyone was very professional and friendly. They worked hard to get me out of there in a short amount of time. Wayne was very informative. More

by mark.montgomery
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 24, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We will be happy to assist you again in the future~

July 22, 2021

My service appointment didn't take that long hours of waiting. Very fast and I'm happy about it. Good job! Keep up the good work! More

by Pleasureway
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Jul 22, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your business and thank you for the 5 star review!

July 22, 2021

Pleasant experience from the time I drove up and was greeted right away. Service was completed in the timeframe my service advisor told me and the whole experience was stress-free and seamless. More

by CAMMIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jul 22, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know our team earned a 5 star review!

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