
Mercedes-Benz of Rocklin
Rocklin, CA
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This is highly effective dealership, specifically their services. Wayne, you are awesome. I truly appreciate your customer service! You are an invaluable asset to your organization. Thanks again for all yo services. Wayne, you are awesome. I truly appreciate your customer service! You are an invaluable asset to your organization. Thanks again for all your help with my car! More
The service department was prompt at my appointment time, professional, explained what was the plan for service and timely in returning the car when needed. I appreciated the Uber assistance too. Excellent s professional, explained what was the plan for service and timely in returning the car when needed. I appreciated the Uber assistance too. Excellent service, More
Michael Gallagher is just plain awesome. So friendly and helpful. I followed him to this location from Sac because I only want to work with him. helpful. I followed him to this location from Sac because I only want to work with him. More
Excellent service and my concerns were addressed such that they exceeded my expectations. We love the quality of care that Wayne provides for all of our vehicles that they exceeded my expectations. We love the quality of care that Wayne provides for all of our vehicles More
Always outstanding and caring service; mb of Rocklin keeps car in wonderful shape; courtesy and attentiveness is always of the highest quality; thank you for everything! keeps car in wonderful shape; courtesy and attentiveness is always of the highest quality; thank you for everything! More
Jeff Venegas made the purchase of our new car a pleasure. He went above and beyond to help us secure our vehicle. Because of Covid and my husband's illness he personally came out to our house with all the He went above and beyond to help us secure our vehicle. Because of Covid and my husband's illness he personally came out to our house with all the paperwork. This was amazingly helpful and made the purchase as easy as possible. We are very grateful to him. In another situation Jeff and Michael Doherty worked together to help us in an emergency. Our daughter had been taken to the emergency room. We did not know what was going to happen and I knew I might have to take care of the grandchildren and drive them. My car showed messages of a tire problem and I was concerned about driving with them,. Jeff and Michael came came together to help me by providing a loaner to drive. This was a true emergency and I drove in and they took my car and Jeff had a loaner waiting for me to hop into so I could be promptly on my way. Was a lifesaver. This above and beyond support to your clients is what makes you a great dealship expecially as we get older. Keeps us coming back!!! More
Always the most professional service team. Very pleasant waiting spaces. Techs are always able to diagnose and fix issues. Sales team is friendly and ready to assist you. waiting spaces. Techs are always able to diagnose and fix issues. Sales team is friendly and ready to assist you. More
I had a problem with my panoramic roof that got shattered while driving on the freeway and Scott helped a lot with the entire process even though the part delivery and service completion took 10 months. My c while driving on the freeway and Scott helped a lot with the entire process even though the part delivery and service completion took 10 months. My car was out of warranty and the total cost of the repairs was $4250 that I should have paid but with Scott help I paid ZERO DOLLARS :) Great dealership and I would always go to Scott for all my cars services because I had nothing but excellent and pleasant experience with him and his quality work is a very high standard and satisfaction guaranteed. More