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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

July 13, 2021

This is highly effective dealership, specifically their services. Wayne, you are awesome. I truly appreciate your customer service! You are an invaluable asset to your organization. Thanks again for all yo More

by MAOCHE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 14, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Wayne and a great service team! Thank you for your business and thank you for the great review~

July 13, 2021

The service department was prompt at my appointment time, professional, explained what was the plan for service and timely in returning the car when needed. I appreciated the Uber assistance too. Excellent s More

by lesliebsrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 14, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

July 12, 2021

Michael Gallagher is just plain awesome. So friendly and helpful. I followed him to this location from Sac because I only want to work with him. More

by manjoufna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Jul 14, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Michael earned a 5 star review~

July 12, 2021

Excellent service and my concerns were addressed such that they exceeded my expectations. We love the quality of care that Wayne provides for all of our vehicles More

by WALK3
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 14, 2021 -

Mercedes-Benz of Rocklin responded

Our goal is your complete satisfaction! We appreciate you taking the time to give us a great review~

July 10, 2021

Always outstanding and caring service; mb of Rocklin keeps car in wonderful shape; courtesy and attentiveness is always of the highest quality; thank you for everything! More

by FRANCIS_KRALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jul 12, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

July 10, 2021

Jeff Venegas made the purchase of our new car a pleasure. He went above and beyond to help us secure our vehicle. Because of Covid and my husband's illness he personally came out to our house with all the More

by blblackmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Venegas, Michael Dougherty
Jul 12, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Jeff and Mike and their efforts to go above and beyond to provide the best service possible. We appreciate your business and will be happy to help you again in the future~

July 08, 2021

Always the most professional service team. Very pleasant waiting spaces. Techs are always able to diagnose and fix issues. Sales team is friendly and ready to assist you. More

by WillinRsvle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Jul 09, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate the great review!

July 07, 2021

First visit in with my car since I got her! Service advisors were very friendly everything was smooth and I got the car back quick. More

by EVANS_BABYDOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Jul 08, 2021 -

Mercedes-Benz of Rocklin responded

We're happy to know we earned a 5 star review!

July 06, 2021

I had a problem with my panoramic roof that got shattered while driving on the freeway and Scott helped a lot with the entire process even though the part delivery and service completion took 10 months. My c More

by MUSTAFA MOSLEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jul 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to recognize Scott and his efforts to provide you with the best service possible! We appreciate your business and will be happy to help you again in the future.

July 06, 2021

I live a little over 1 hour away. Greg always does his best to get me in and out as quick as possible !! More

by TWIGGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jul 07, 2021 -

Mercedes-Benz of Rocklin responded

We lucky to have Greg as our Sprinter specialist! Thank you for your business~

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