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Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

July 06, 2021

Great service employees are super friendly and they were super attentive to my needs in regards to my vehicle. A loaner car was provided for me also which made it so convenient for myself. More

by tammyf19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Jul 07, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the input and for a great review!

July 06, 2021

Fast service at price promised. Will go back for next service need. Comfortable waiting area. Kept me appraised of progress on my vehicle. Good work done. More

by Rperryedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jul 07, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have a great service team! Thank you for the review and thank you for your business~

July 06, 2021

Always a good experience. I can always depend on Wayne to give me a rental vehicle, which is very important to me. He always explains in detail the service being provided. The price is usually very compet More

by NANCYPILAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jul 07, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate you taking the time to recognize Wayne with a 5 star review!

July 06, 2021

I like my service advisor who looks out for me. I feel good about getting my GL350 serviced here. I know they will not cut corners More

by MANU_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid, Michael Gallagher
Jul 07, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your input. We appreciate your business~

July 05, 2021

Eric is fantastic!!! But charges are very high. Try and bring those costs down and provide affordable service, make it a positive and you will generate more custom More

by ANGRAHAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jul 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your business and we will be happy to help you again in the future~

July 05, 2021

This was the best car buying experience I have ever had! Michael guided me through the entire experience with the utmost professionalism and product knowledge! More

by teresaragsdale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull, Michael Dougherty, Ryan Ross
Jul 06, 2021 -

Mercedes-Benz of Rocklin responded

Congratulations on your beautiful new Mercedes Benz and thank you for the great review!

July 05, 2021

Mercedes-Benz of Rocklin always treats us like family. This trip was no different. Scott, my service advisor took excellent care of me and my GLC. This was the GLCs first service appointment, and we ar More

by ashbyj43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
Jul 06, 2021 -

Mercedes-Benz of Rocklin responded

We think of our customers as part of the Mercedes Benz of Rocklin family! Thank you for the great review~

July 04, 2021

From the moment I arrived everyone was very helpful and friendly. My car issue was resolved promptly and the service was impeccable, I will definitely return More

by D.RUSSELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Moreno
Jul 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 stars! We appreciate your business and will be happy to help you again in the future~

July 04, 2021

Terrible waited for 30 minutes after I payed for my service to get my car had to ask twice was told the first time they must of forgot. More

by MIKEVSINORCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Parry
Jul 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the input. We know your time is valuable and we sincerely apologize for the inconvenience. We're confident your future service visits will be completely satisfactory.

July 04, 2021

Excellent service ALWAYS!!! Love this dealership and recommend all the time!!! More

by 1705hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moreno, Bob Hunter, Michael Gallagher
Jul 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin! We appreciate your business and will be happy to help you again in the future~

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