
Mercedes-Benz of Rocklin
Rocklin, CA
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My experience with Greg was absolutely amazing! He did My experience with Greg was absolutely amazing! He did everything he could to take care of what was needed. I think he’s a great asset to the co My experience with Greg was absolutely amazing! He did everything he could to take care of what was needed. I think he’s a great asset to the company . More
Have been getting services at this dealer more than 10 years. Very disappointed with the recent service experience. Rude server manager, Wayne Schmid, who treated customers like they needed him than the d years. Very disappointed with the recent service experience. Rude server manager, Wayne Schmid, who treated customers like they needed him than the dealer needs them. He also tried to charge for unwanted and unnecessary repairs. Will not have my car service at this dealer again and will not recommend my coworkers and patients to do business with MB Rocklin, MB Sacramento and MB El Dorado Hills dealer. More
Our service advisor, Greg, was friendly and professional. He contacted us a few days ahead of appt to confirm and also to inform us of possible need to leave our vehicle overnight. A loaner car was offered. He contacted us a few days ahead of appt to confirm and also to inform us of possible need to leave our vehicle overnight. A loaner car was offered. Greg was great at keeping us updated on the work progress. We are happy with the service. The waiting area was comfortable. Overall a good experience. More
John and Michael are fantastic! Completed the service in a timely manner and the price was great! I would come back over and over to work with these two! a timely manner and the price was great! I would come back over and over to work with these two! More
From the sales department to the service department, Mercedes-Benz provides exceptional customer service. The sales department provided a no-pressure experience while always putting customer needs first Mercedes-Benz provides exceptional customer service. The sales department provided a no-pressure experience while always putting customer needs first. The service department is very accessible. More
Always the best Mercedes service option in Northern California. I would highly recommend them to friends and family. They need a location in Reno to service that market as well. California. I would highly recommend them to friends and family. They need a location in Reno to service that market as well. More