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Mercedes-Benz of Rocklin
Rocklin, CA
3,186 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,186 reviews
Verified Customer
November 30, 2021
My husband and I both have Sprinter vans. We love working with Greg and his team in the Sprinter Service Center - great crew always doing the best they can for their clients. Thankful for their expertise and with Greg and his team in the Sprinter Service Center - great crew always doing the best they can for their clients. Thankful for their expertise and for keep our wheels rolling as we travel the West Coast! More
by Dana
Employees Worked With
Greg Burnett
November 28, 2021
Rocklin Mercedes is my go to for sure! Fantastic service with friendly efficient people! I have been a customer for two and a half years and wouldn’t go anywhere else!! with friendly efficient people! I have been a customer for two and a half years and wouldn’t go anywhere else!! More
by ANDCHANEY
Employees Worked With
Michael Gallagher
November 27, 2021
The lack of communication once the car was ordered was astounding. When you spend $100,000 you’d expect the highest level of service and communication. Didn’t get it. astounding. When you spend $100,000 you’d expect the highest level of service and communication. Didn’t get it. More
by meekk15
Employees Worked With
Peter Alexan, Mark Cornell
November 27, 2021
2nd go around for the same problem, appears they fixed this time! Overall satisfied with the service but not the amount of time to get a scheduled appointment date. They are scheduled several weeks out. this time! Overall satisfied with the service but not the amount of time to get a scheduled appointment date. They are scheduled several weeks out. More
by ED50
Employees Worked With
Scott Parry
November 25, 2021
It was very pleasant experience . Michael answered all my questions and kept me updated with the repairs being done. I picked up the car and car ran great Thanks questions and kept me updated with the repairs being done. I picked up the car and car ran great Thanks More
by Frank Naber
Employees Worked With
Michael Gallagher
