Back

Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,998 reviews

June 24, 2021

Very organized, professional, thorough, and communicated well. Greg Always returned calls promptly. More

by RubenSanch43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 24, 2021 -

Mercedes-Benz of Rocklin responded

Thank you Ruben! We appreciate it~

June 24, 2021

The service I received on my diesel sprinter was completed in a timely and professional manner. I was given a ride home when I dropped it off and was offered to be picked up from my home when it was More

by Kc561950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jun 24, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate it and we appreciate your busines~

June 23, 2021

Service was good. Delay in being completed, 2 days but I had a loaner. Couple issues needed fixing those were not completed. More

by MMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your business and apologize for any inconvenience. We look forward to helping you again in the future!

June 23, 2021

Greg Burnett is very professional. Corrected "check engine' and updated recalls. More

by KKDEHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Greg earned a 5 star review!

June 22, 2021

CleanFriendlyHelpfulGreat Service - Michael is great Clean Friendly Helpful Great Service - Michael is great with his customers More

by jmashhour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 stars!

June 22, 2021

Very helpful. Auto had A/C problem and mechanic worked tirelessly on it. Took a lot more time It was tricky but it now works More

by THEO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull, Michael Gallagher
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

We're happy to know your AC issue is resolved! Thank you for your business~

June 22, 2021

The service writer did his best to explain the situation and was very cordial. More

by CWMAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the review!

June 22, 2021

Great service! Great communication during process from time car was delivered by tow truck to time we picked up. More

by Cchodera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason - customer service from eldhills started service, Scott Parry
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Our goal is your complete satisfaction. Thanks for letting us know Scott and our team earned 5 stars!

June 22, 2021

Found the perfect car for my wife , friendly no pressure sales team, immaculately clean dealership & cars on lot. More

by JM4994
Recommend Dealer
Yes
Employees Worked With
Mark Cornell
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the input. We're happy to know your wife is driving the perfect vehicle for her needs and we will be happy to help you again in the future.

June 22, 2021

These guys are great. Very nice, workable and good people. Would buy again from the dealership. More

by jb
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know our sales team earned 5 stars!

...
62
...