Back

Mercedes-Benz of Rocklin

Rocklin, CA

3.7
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

Directions

By Type

Showing 2,998 reviews

June 19, 2021

Greg is always very helpful and takes care of all issues for us. He is really responsive and thorough when going over any maintenance issues. More

by russ22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 19, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Greg as our Sprinter specialist! Thank you for your feedback~

June 19, 2021

Greg managed to get my sprinter in on short notice before my vacation. Check engine light was on and it was replaced quickly and efficiently. Many thanks! More

by MIKEFEN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 21, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Greg as our sprinter specialist! Thank you for the 5 star review~

June 19, 2021

I am Overall pretty happy with the service. My part was not ready as promised but the dealer accommodated me with Uber and loaner car. More

by janetejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
Jun 21, 2021 -

Mercedes-Benz of Rocklin responded

We know your time is valuable and we apologize for the inconvenience as we waited for your part to arrive. We appreciate your business and look forward to helping you again in the future.

June 19, 2021

Excellent service, and Bob and his team go out of their way to insure customers are satisfied. Bought my 7 Metcedes there, and will continue the patronage. More

by owaidat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 21, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Mercedes Benz of Rocklin! We appreciate your business and look forward to helping you again in the future~

June 19, 2021

This is a wonderful dealership in customer service and being thorough with repairs, ordering items you need... Attentive to your thoughts and needs.. truly listening to clients and follow thru! Thanks guy More

by candicestedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moreno, Eric Treibull
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

We sincerely appreciate your business and thank you for a great review!

June 19, 2021

I was out 'kicking tires' to see what type of SUV I might be interested in. While walking the lot.....Art Rose walked out and asked if he might be of assistance. The entire purchase process was low key, no p More

by ronrichey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose, Chris Littlefield
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

We're happy to know Art helped you find the right vehicle for your needs. Thank you for your business!

June 19, 2021

Over the years I have bought several cars from mb of Rocklin. My experience with them has been outstanding. Their staff goes the extra mile to help when needed. They are loyal and helpful. I guess tha More

by steinchem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Mike Moreno, Wayne Schmid, Bob Hunter, Tony Alexan, Ted Mavritsakis, Ryan Ross, Jeff Venegas
Jun 21, 2021 -

Mercedes-Benz of Rocklin responded

Our goal is your complete satisfaction! Thank you for letting us know our team earned a 5 star review~

June 19, 2021

I aways enjoy bringing my vehicle in, the people are great and treat me and my vehicle well. Never have had any issues that were not resolved. More

by larry.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Wayne and our service team earned 5 stars!

June 18, 2021

The shop foreman Rick was very kind, helpful, and knowledgeable. He was able to fix my problem right away. I definitely would go back. Because of Rick. More

by MELISSA A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woman at the front desk.
Jun 18, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Rick and Rick is lucky to have a great team! Thank you for the feedback~

June 17, 2021

Customer is excellent. This is the fastest experience I've had! Ted, as always, is the best! Chris in Finance made the paperwork experience so easy bu thorough! More

by loudeleon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted, Ted Mavritsakis
Jun 18, 2021 -

Mercedes-Benz of Rocklin responded

Thank your for your business and for the great review! Enjoy your beautiful, new, Mercedes Benz~

...
65
...