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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

May 17, 2021

Scott kept me informed about the progress on my ML350. Once completed the cleaned the inside and out. All aspects of my visit were professional More

by CLAMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Scott earned a 5 star review! We appreciate your business and will be happy to help you again in the future~

May 16, 2021

I got Mercedes Benz GLB 250 2021,This car is really good I got Mercedes Benz GLB 250 2021, This car is really good one, I would recommend it to small families, who loves journeys and adventures on their wee More

by shahruz888
Recommend Dealer
Yes
Employees Worked With
Mark Cornell
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for recommending Mercedes Benz of Rocklin! Enjoy your beautiful, new, Mercedes Benz ~

May 15, 2021

Scott very nice guy and honest and does his best to help all the customers.and the services great they fix everything broken off in very short time. Thank you Mercedes Rocklin. More

by omarsattout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

May 15, 2021

A very professional and talented group of folks how not only go out of their way to help, but approachable and easy to communicate with. A special shout out to the Service Manager, Mike Moreno. Not only fr More

by golugo921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moreno, Eric Treibull, Arthur Rose, Michael Gallagher
May 16, 2021 -

golugo921 responded

Will continue to send my business to Mercedes-Benz of Rocklin.

May 13, 2021

I had a recall on my 2016 Sprinter and it was the amen care of professionally and Greg was friendly and helpful. He also let me know it had been over a year when it was serviced last. Everything went ex More

by M.schultze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
May 20, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Greg as our Sprinter specialist. We appreciate your business and we appreciate the great review~

May 12, 2021

We usually get appointments very quickly and drop is smooth and hassle free. The car is typically done in a timely manner, washed and able to pick up as soon as I get there. More

by theldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Thanks for letting us know Wayne earned a 5 star review!

May 12, 2021

Mark, Dustin and Andrew were fabulous to work with! Their friendly, knowledgeable and caring approach guided us with choosing the right vehicle for our family’s needs. We will definitely recommend their serv More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ridge, Mark Cornell, Dustin Brooks
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for recommending Mercedes Benz of Rocklin! Enjoy your beautiful, new, Mercedes Benz~

May 12, 2021

I bought my CLS550 and serviced it here for the first two years. The attitude of the Rocklin staff always reminded me of the phrase “they treat you as if they’ll never see you again.” Such arrogance; such u More

by herbertstudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Nishita
May 18, 2021 -

Mercedes-Benz of Rocklin responded

It has been our priority for over 60 years to treat our customers with respect and dignity, and we sincerely regret that you have not found that to be the case. We value your business and hope we have an opportunity in the future to earn your trust in Mercedes Benz of Rocklin.

May 11, 2021

My vehicle had a problem with a crack in a rim and was under warranty. They refused to fix it until after I left and complained. Still, they blamed me for the crack, but never showed me the proof and re More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Brown, Mike Moreno, Wayne Schmid
May 27, 2021 -

Mercedes-Benz of Rocklin responded

.

May 27, 2021 -

MICHAEL responded

And, when asked to respond, they refused.

May 09, 2021

Excellent services are provided in Rocklin . Always ready discuss the issue and explain in a simple way so that the customer can have a better understanding. More

by saisanyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
May 20, 2021 -

Mercedes-Benz of Rocklin responded

We're fortunate to have a great team! Thank you for your business~

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