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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

May 08, 2021

It was nice that my service person offered me a rental car. I’ve been there multiple times and nobody’s ever offered me a rental car. More

by kirk_rekers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

May 08, 2021

I called this morning to inquire about an extended warranty. The receptionist transferred me to someone and that person said the team (sales) I needed to speak with was in a meeting. I was then tran More

by DNH1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager...not sure who
May 18, 2021 -

Mercedes-Benz of Rocklin responded

.

May 08, 2021

Greg is my service guy and I can’t say enough about how great he is. He treats me like family and since my husband passed away and on my own, I sure appreciate him! More

by DBEUCKENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know Greg earned a 5 star review!

May 08, 2021

I waited for my car to come out exactly 27 minutes after I arrived- I was so disappointed. However Wayne is the best service rep- we are always grateful fir his honesty and dedication to us! More

by Seanpaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
May 20, 2021 -

Mercedes-Benz of Rocklin responded

We know your time is valuable and we sincerely apologize for your inconvenience. We hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve~

May 07, 2021

Always friendly non pushy..good customer service..very impt to me Feel well taken care of when I bring care in for service..thank you More

by dianerockycj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
May 20, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we appreciate the great review~

May 07, 2021

My Wife and I had the BEST car buying experience with Jeff Venegas.... Jeff and I worked together to make a great surprise for my wife who had been waiting 13 years for this car. He even went out an More

by Mike Shum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Venegas
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Congratulations on your beautiful, new Mercedes Benz! Thank you for the 5 star review~

May 07, 2021

Scott is the best! I’m always pleased with the service I receive from Mercedes-Benz of Rocklin. Thank you guys for the exceptional service, More

by SUPAWMN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
May 20, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Scott! Thank you for letting us know our team earned a 5 star review~

May 06, 2021

My service advisor Michael was awesome!!! Very friendly, helpful and honest. He kept me up to speed with the status of my car. I will definitely go back because of the excellent service! More

by BETTERBETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty, Michael Gallagher
May 20, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate the review and we will be happy to help you in the future!

May 06, 2021

I trust Greg Burnett to give me honest, up to date info on my Winnebago View. Nine more words .Nine more words. Nine more words. More

by JEFFMARSCHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
May 20, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your business and thank you for the 5 star review!

May 05, 2021

We loved our experience at Rocklin Mercedes Benz. The entire team was so wonderful to my family. Mike Doherty helped us and was fantastic and the sales manager even gave us a little Mercedes benz bear fo More

by arail
Recommend Dealer
Yes
Employees Worked With
Bob Hunter, Michael Dougherty
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Our goal is your complete satisfaction! Thank you for the great review. We hope you and your family are enjoying your beautiful new Mercedes Benz!

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