
Mercedes-Benz of Rocklin
Rocklin, CA
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I called this morning to inquire about an extended warranty. The receptionist transferred me to someone and that person said the team (sales) I needed to speak with was in a meeting. I was then tran warranty. The receptionist transferred me to someone and that person said the team (sales) I needed to speak with was in a meeting. I was then transferred to the sales manager where I then left a voice mail around 10am. I did not receive a call-back....I was only sent this survey. More
Greg is my service guy and I can’t say enough about how great he is. He treats me like family and since my husband passed away and on my own, I sure appreciate him! great he is. He treats me like family and since my husband passed away and on my own, I sure appreciate him! More
I waited for my car to come out exactly 27 minutes after I arrived- I was so disappointed. However Wayne is the best service rep- we are always grateful fir his honesty and dedication to us! I arrived- I was so disappointed. However Wayne is the best service rep- we are always grateful fir his honesty and dedication to us! More
My Wife and I had the BEST car buying experience with Jeff Venegas.... Jeff and I worked together to make a great surprise for my wife who had been waiting 13 years for this car. He even went out an Jeff Venegas.... Jeff and I worked together to make a great surprise for my wife who had been waiting 13 years for this car. He even went out and bought a big BOW to put on the car for day of pick-up... Awesome experience.. More
My service advisor Michael was awesome!!! Very friendly, helpful and honest. He kept me up to speed with the status of my car. I will definitely go back because of the excellent service! helpful and honest. He kept me up to speed with the status of my car. I will definitely go back because of the excellent service! More
We loved our experience at Rocklin Mercedes Benz. The entire team was so wonderful to my family. Mike Doherty helped us and was fantastic and the sales manager even gave us a little Mercedes benz bear fo entire team was so wonderful to my family. Mike Doherty helped us and was fantastic and the sales manager even gave us a little Mercedes benz bear for our newborn. We will forever be a customer because their exceptional customer service. More