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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

May 05, 2021

Greg is great been helping me for years at Mercedes. Very personable and always helps with whatever issues I have with my car. Been going to this location since 2015 More

by haleybdesigns
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for your loyalty to Greg and to Mercedes Benz of Rocklin! We appreciate your business and will be happy to help you in the future~

May 05, 2021

Amazing help to find a perfect vehicle! Great location and selection. I will for sure be back when my lease expires! Thank you Casey for your help. More

by haleedaily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shears
Jun 20, 2021 -

Mercedes-Benz of Rocklin responded

We're here to help you find the perfect vehicle for your needs! Thank you for your business and thank you for the great review~

May 05, 2021

Great service! Ordered me an Uber (no charge) to get me home and kept me up to date during every step of my car repair. Super-luxurious waiting room with excellent staff. I wouldn't go anywhere else with More

by JASON@HAYESWEBDESIGN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
May 06, 2021 -

Mercedes-Benz of Rocklin responded

We truly value your business and we appreciate the great review!

May 04, 2021

All the folks at Mercedes-Benz of Rocklin are very professional and leave no question unanswered or deed undone. The service technicians took care to monitor and address minor details that I would ne More

by dnorene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Michael Gallagher
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for letting us know our team earned a 5 star review!

May 03, 2021

Excellent experience, great communication, fast turnaround and fair prices for work done. I was greeted right away and didn’t have to wait for long. All staff was friendly. More

by Erik S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moreno, Michael Gallagher
May 06, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate your business and we thank you for your feedback!

May 03, 2021

The staff is welcoming and friendly. Vic was great! Did have to wait 3 extra days for detailing, once the car arrived to the dealership, this could have been quicker. More

by Harpreet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Maharaj
Jun 21, 2021 -

Mercedes-Benz of Rocklin responded

We hope you're enjoying your beautiful new Mercedes Benz. We apologize for the delay for the detail. We appreciate the feedback and look forward to helping you again in the future~

May 02, 2021

Great customer service. They treat you like you are first class. They even offer loaner car for you while your car is in service. Great peoples More

by cher_thechamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Our customers expect and deserve first class service! Thank you for the feedback and thank you for your business~

May 01, 2021

They are the best in every way. kind, respectful and friendly. And an exceptional service. I definitely recommend them. Casey S and Andrew R Thank you ! More

by JuanitaHayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ridge, Casey Shears
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

May 01, 2021

The rep at Rocklin was very professional and helped me through the whole process with no issues. I will be going there instead of Sacramento. More

by Stivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
May 06, 2021 -

Mercedes-Benz of Rocklin responded

We appreciate the feedback and we will be happy to help you again in the future~

May 01, 2021

There is a problem with the Parktronic system. After picking up the car l discovered this. Maybe the mechanic accidentally disconnected something while replacing the window washer tubing. More

by RNOGLEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. If you have any unresolved issues, please let us know~

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