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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

April 30, 2021

Michael Jackson is a great sales person...our second purchase thru him! He went out of his way to call us regarding a hard to get model due to arrive that evening. More

by b_frstr_01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
May 06, 2021 -

Mercedes-Benz of Rocklin responded

We have a great sales team! Thank you for the feedback and we hope you're enjoying your beautiful, new Mercedes Benz~

April 30, 2021

Very good device. People friendly and courteous! I do need to know if they are calling me when they are ready to handle the latest recall on my Sprinter van. More

by shickey0
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the review. We're happy to know Greg earned 5 stars!

April 29, 2021

Dealership seemed clean and updated. Appearance was nice, the water feature was a favorite with my son who enjoyed playing in it while I was doing paperwork. More

by matt@cypressh.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty, Michael Gallagher
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the review! We hope you're enjoying your beautiful new Mercedes Benz~

April 29, 2021

We left happy and satisfied. They gave me a fair price on my trade-in and found me my perfect car! Great customer service during and after purchase! Love my new coupe! More

by lisa@millerbrammer.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Phillips, Michael Dougherty, Chris Littlefield
May 06, 2021 -

Mercedes-Benz of Rocklin responded

We're happy our team was able to help you find the perfect car! Thank you for the feedback and thank you for your business~

April 28, 2021

I purchased a 2018 C300 Cabriolet and traded my car (Lexus Hybrid), which was in excellent condition. i found they gave me a fair price for my trade-in and the negotiations were not brutal, as in some More

by douglas.lehrman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shears, Ryan Ross
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. If you have any questions about your vehicle, please let us know and we will be happy to help!

April 27, 2021

Just want to say thank you Casey for helping me find the perfect vehicle for myself, 3rd car with you and everytine you fight for a good deal. More

by spacejamangel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shears
Jun 23, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

April 27, 2021

Excellent advisor, Scott Perry is very friendly and helpful. Always giving me a loaner car so nice I live out of town. That’s a big thing for me. More

by DS.PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parry
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for recognizing Scott with a 5 star review!

April 24, 2021

Good service, did not like that they put an additional price on invoice without telling me know when they quoted price. They did honor original price after all. More

by rvolponi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
May 06, 2021 -

Mercedes-Benz of Rocklin responded

Thank you for the feedback. If you have any unresolved issues, please let us know and we will be happy to help~

April 24, 2021

I purchased a new GLA in March. I had an excellent customer experience throughout the purchase process. Michael Jackson was very knowledgeable and friendly. He worked with me to get the car I wanted More

by L DUTRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
May 06, 2021 -

Mercedes-Benz of Rocklin responded

We're lucky to have Michael and a great sales team. Thank you for your business and enjoy your beautiful, new Mercedes Benz~

April 22, 2021

Wry friendly customer service . M. Gallagher was very Wry friendly customer service . M. Gallagher was very helpful. Had to make 2 appointments to figure out the problem but eventually we were able to fi More

by ANANDMADAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gallagher
May 06, 2021 -

Mercedes-Benz of Rocklin responded

We're happy we could help. Thank you for your business and thank you for the review!

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