Mercedes-Benz of Rocklin

I was told I needed a new ballast and I definitely did not on my headlight. Wayne seemed like he was honest but maybe the tech wanted to make extra money (don't know who decided to lie about it). Got it d not on my headlight. Wayne seemed like he was honest but maybe the tech wanted to make extra money (don't know who decided to lie about it). Got it done at my local shop for 275 vs 430 labor cost and informed me i absolutely did not need a ballast. Left a bad feeling i know you guys don't care and will do nothing about this. I didn't even want to bring it up cause it wasn't worth my time but you kept insisting i fill out the survey. More

The service was great and the staff was very friendly. The staff made it very easy for me and I was able to get my service done efficiently. The staff made it very easy for me and I was able to get my service done efficiently. More

Awesomeness, Amazing, outstanding, the one and only...made you feel that you were at the tippy top and you were only half way up...also felt like going 5-0 only...made you feel that you were at the tippy top and you were only half way up...also felt like going 5-0 More

My service writer Micheal was great..very thoughtful..made sure things were done right..professional..good communication...ease of having work done..thank you Micheal thoughtful..made sure things were done right..professional..good communication...ease of having work done..thank you Micheal More

Excellent customer experience buying my new GLA. Everyone was friendly and professional and they did everything to help me find the car I wanted. This is the 2nd new car I purchased from Rocklin M Everyone was friendly and professional and they did everything to help me find the car I wanted. This is the 2nd new car I purchased from Rocklin Mercedes nd I would recommend them. More

Previously went to Mercedes of Sacramento for issue was not happy at all with Service so I made the drive to Rocklin. Had 10,000 mile service done, my service advisor was great .My car was not washed when not happy at all with Service so I made the drive to Rocklin. Had 10,000 mile service done, my service advisor was great .My car was not washed when service was completed, that was disappointing More

Reluctantly with reservations ....promises made and not kept. Phone calls ignored as well as voice mails . Not returning phone calls and or messages is disrespectful. kept. Phone calls ignored as well as voice mails . Not returning phone calls and or messages is disrespectful. More

The problem I experienced was not fixed. I was told it was normal for the model of my car. That was and remains a total misrepresentation. I am Very disappointed. was normal for the model of my car. That was and remains a total misrepresentation. I am Very disappointed. More

The service was fine, however you uber programs requires some tweaking, the driver refused to take my wife as a passenger. She had to wait for another driver. some tweaking, the driver refused to take my wife as a passenger. She had to wait for another driver. More

Took my Mercedes GLA in for the first maintenance service appointment. Great service. I appreciate the ride share to my home and back. Thank you. service appointment. Great service. I appreciate the ride share to my home and back. Thank you. More