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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,998 reviews
March 28, 2021
Greg and staff in the service department are very attentive and make every effort to get the repair work completed properly. I can depend on their service. attentive and make every effort to get the repair work completed properly. I can depend on their service. More
by JESUSLOVESYOU2
Verified CustomerEmployees Worked With
Greg Burnett
March 28, 2021
Greg, our Sprinter repair person is excellent. Is always helpful in troubleshooting, and very pleasant to communicate with. Highly recommend Greg for all Sprinter issues helpful in troubleshooting, and very pleasant to communicate with. Highly recommend Greg for all Sprinter issues More
by SUSAN8945
Employees Worked With
Greg, Greg Burnett
March 26, 2021
Mercedes-Benz of Rocklin is everything that one would expect from a high-end car dealership. Tony was delightful to work with; he kept me informed throughout the entire process of purchasing my vehicle. expect from a high-end car dealership. Tony was delightful to work with; he kept me informed throughout the entire process of purchasing my vehicle. Even after the sale, I contacted him and he was promptly available to answer additional questions I had about my car. I would highly recommend Mercedes of Rocklin for the purchase or lease of any fine vehicle. More
by geda07
Employees Worked With
Tony Alexan
March 26, 2021
Always pleased with the professionalism and kindness we get at MBZ Rocklin, and quality of service. Service advisors listen and try to address your concern. Thank you! get at MBZ Rocklin, and quality of service. Service advisors listen and try to address your concern. Thank you! More
by PickyBuyer
Employees Worked With
Scott Parry
March 25, 2021
I have a CPO 2018 S560. It has a cracked rim, and although it has run flat tires which should prevent any damage to the rim, they are blaming me and will not repair it under wither the factor of CPO although it has run flat tires which should prevent any damage to the rim, they are blaming me and will not repair it under wither the factor of CPO extended warranty. They never removed the tire or looked at it, just when I told them a tire shop said the rim was defective, they blamed me. I had a previous Mercedes which I stopped taking to Mercedes Benz of Rocklin once it was out fo warranty due to bad customer service and my first experience again with a new car, and also I get bad customer service. More
by Michael S
Employees Worked With
Wayne Schmid
March 25, 2021
Best customer service ever hands down if I have any questions now you can text not just call or go in ...so amazing and accommodating if your a busy person like me they work around your schedule which questions now you can text not just call or go in ...so amazing and accommodating if your a busy person like me they work around your schedule which I love More
by nataliegood
Employees Worked With
Wayne Schmid
March 25, 2021
Vic is knowledgeable, friendly and helpful!!! I would definitely recommend him to all my family and friends in the future. I look forward to my relationship with Mercedes. definitely recommend him to all my family and friends in the future. I look forward to my relationship with Mercedes. More
by sporterauger
Employees Worked With
Vic Maharaj
March 25, 2021
Excellent service and great customer customer care!! You are the best!! Great care given n will come back to have more work done!! Outstanding and great!!🤙☝️☝️☝️ are the best!! Great care given n will come back to have more work done!! Outstanding and great!!🤙☝️☝️☝️ More
by ROCKLINKRIS
Employees Worked With
Scott Parry
March 23, 2021
When I arrived to pick up my vehicle, the staff could not find my keys. It took three visits to the cashier over a 45 minute period before they finally omitted what the issue was. It took another 30 minutes find my keys. It took three visits to the cashier over a 45 minute period before they finally omitted what the issue was. It took another 30 minutes and a visit with managment before a courtesy vehicle was offered up. When MB found the keys on Monday, they did drive my vehicle to our home and picked up the courtesy vehicle. More
by Jon
Employees Worked With
Greg Burnett
