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Mercedes-Benz of Rocklin
Rocklin, CA
2,998 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,998 reviews
March 19, 2021
I very happy with the service I receive at MB of Rocklin. The service department has been very nice to work with. Easy to make an appointment. Good communication. Friendly. The service department has been very nice to work with. Easy to make an appointment. Good communication. Friendly. More
by brucelofgren
Verified CustomerEmployees Worked With
Eric Treibull
March 19, 2021
Peter was amazing. He walked us through every step and made sure we had a complete understanding of the service area and appointment procedures. Everyone that we spoke with was very friendly and professio made sure we had a complete understanding of the service area and appointment procedures. Everyone that we spoke with was very friendly and professional. More
by cg12931
Employees Worked With
Peter Alexan
March 18, 2021
The service department is always great to work with. All the advisers are friendly/courteous. We had prepaid maintenance and they worked out the schedule to get us the rotation to maximize our package. the advisers are friendly/courteous. We had prepaid maintenance and they worked out the schedule to get us the rotation to maximize our package. More
by GEORGE.TWADDELL
Employees Worked With
Wayne Schmid, Greg Burnett, Eric Treibull
March 16, 2021
Casey went above and beyond to get us the vehicle exactly as we wanted. He spent time with use when we picked it up to make sure we were comfortable, and followed up afterward. He was great to work with. as we wanted. He spent time with use when we picked it up to make sure we were comfortable, and followed up afterward. He was great to work with. More
by guiness0
Employees Worked With
Casey Shears
March 15, 2021
Not great communication.Didn't know it was going to be Not great communication. Didn't know it was going to be overnight till I got there. Based on the all the customers that were lined up it was obvious Not great communication. Didn't know it was going to be overnight till I got there. Based on the all the customers that were lined up it was obvious that you had over scheduled your appointments. Had a couple of minor issues that I never got feedback on. More
by richdisman
Employees Worked With
Eric Treibull
February 23, 2021
I had a great experience with the Rocklin crew. My daughter bought a car here and thought they were great, fun and professional. Def will be keeping Mercedes in the family. daughter bought a car here and thought they were great, fun and professional. Def will be keeping Mercedes in the family. More
by rhodespackaging
Employees Worked With
Andrew was my finance guy. He was great and very helpful. Could not say more great things. Thank you Andrew for all your help. , Michael Jackson, Jonathan Reyes
February 18, 2021
First ever online purchase of a vehicle. Residing in Southern California and the dealership/vehicle was in Northern California, I was extremely apprehensive. Bottom line, the entire transaction went qui Southern California and the dealership/vehicle was in Northern California, I was extremely apprehensive. Bottom line, the entire transaction went quite smoothly. The vehicle I purchased was exactly what I was searching for. Tony in internet sales and Ryan in finance were both helpful during the entire process. Thank you all for a flawless vehicle as well as a flawless transaction. Bob Perlman More
by robertsperlman
Employees Worked With
Tony Alexan, Ryan Ross
February 18, 2021
Michael was fantastic, personable, & attentive, & knowledgeable. Rocklin MB was able to find me the GLE I was looking for with the specifications I wanted. Thank you! knowledgeable. Rocklin MB was able to find me the GLE I was looking for with the specifications I wanted. Thank you! More
by carleesestric
Employees Worked With
Michael Jackson
