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Mercedes-Benz of Rocklin

Rocklin, CA

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Employees
Reviews
Vehicles
4.3
3,221 Reviews
Mercedes-Benz of Rocklin is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Rocklin we’re here to help you.
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4747 Granite Dr

Rocklin, CA

95677

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Showing 3,221 reviews

December 12, 2025

Sean was absolutely the best service advisor I’ve ever worked with and I’ve been in the car for over 20 years. He’s a keeper for sure. I would probably make him my service manager top not service best eve More

by SUELLENTERMINEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Dec 12, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 12, 2025

Sean Williams went above and beyond to make my experience at Mercedes an excellent one. He was professional, friendly, and super pleasant to work with. More

by EVAMASON2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Williams
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Dec 12, 2025 -

Mercedes-Benz of Rocklin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 12, 2025

Clean professional polite efficient great work at a fair price Excellent follow up and execution. Made us feel like we are special. More

by jon98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 13, 2025 -

Mercedes-Benz of Rocklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Rocklin to be a positive one. Please don't hesitate to reach out if you need anything else.

December 12, 2025

Professional nice people. Vehicle got fixed on time all the time.Would recommend this dealership to my friends and family. More

by Tecmikhail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Williams Sean
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Dec 12, 2025 -

Mercedes-Benz of Rocklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Rocklin!

December 12, 2025

I have a check engine error on my 2025 Entegra Launch Sprinter. Made an appointment with Greg and was scheduled and done the next day since they have a Christmas party on that day. The problem was addres More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnette
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Dec 12, 2025 -

Mercedes-Benz of Rocklin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Rocklin. We look forward to having you as one of our valued customers for many more years to come!

December 12, 2025

I felt very welcomed and secure in my decision to have my vehicle serviced there. More

by DASHLACA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Sanders
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Dec 12, 2025 -

Mercedes-Benz of Rocklin responded

Thanks for sharing about your experience with Mercedes-Benz of Rocklin. We appreciate your business and hope to see you again soon!

December 10, 2025

We had an unacceptable outcome to a problem not about the actual vehicle maintenance/service! More

by ken4tennis2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not relevant for this issue/problem!
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Dec 14, 2025 -

Mercedes-Benz of Rocklin responded

Ken, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

December 10, 2025

Wayne always provides amazing service. He went over options and provided recommendations. Very pleased with his service. More

by MPWAGENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Dec 10, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for choosing Mercedes-Benz of Rocklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 09, 2025

Besides one of service person trying to get a appointment setter in trouble who was doing her job well no complaints More

by LWILLIAMS31786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Dec 09, 2025 -

Mercedes-Benz of Rocklin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2025

They always do a good job every time I bring my car in for service. Jason is a very good advisor. More

by REBECCARUTHNKRUMAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Dec 09, 2025 -

Mercedes-Benz of Rocklin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Rocklin.

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