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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

January 19, 2021

Your dealership's service department is excellent. I especially like Mike Dority one of your Service Managers - he is the very best!!! I will continue to bring my cars to you for service. More

by FRANK@STONETREEFINANCIAL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
January 18, 2021

Art was friendly, experienced, and extremely helpful in helping fine the perfect vehicle for us. I am ecstatic about my purchase. Everyone made the paperwork process easy as well. More

by jyoti_malik14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
January 17, 2021

Everything is always normal to them but my check engine light likes to go on and off STILL. Even after my third visit there. So they refuse to fix it cause they can't duplicate the problem I'm having... gu More

by MGLA250S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Schmid
Jan 19, 2021 -

Mercedes-Benz of Rocklin responded

We're sorry to hear you're having an issue with your vehicle. We apologize for your inconvenience and frustration. Our service manager, Mike, would be happy to speak with you to regarding your vehicle. Mike can be reached at 916.567.4300.

January 17, 2021

Greg Burnett was great to work with and understood all of our questions about our recently purchased Class C motorhome. He provided honest advice to us and did not try to up-sell us....but instead recommend More

by the52man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
January 16, 2021

Art was extremely helpful and knowledgeable. He was great to work with! I would definitely enjoy working with him again and would recommend him to all my friends. More

by barbigrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
January 16, 2021

MB Service Rep was very helpful and approachable. He explained what was going to be performed and what to be expected before and after the visit. He was friendly yet professional in his approach. More

by grcruda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
January 16, 2021

I took our van in because I received a service notice, thinking it was for the oil change service, but they were honest about it and said it was not due yet and would be a waist to do it now. THANKS FOR T More

by guybiggs
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
January 16, 2021

Art was very responsive to questions and concerns and when my daughter and i saw the blue one with white interior we wanted it. Itr was already sold so Art did a search for one in transit somewhere to g More

by laurie.alire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Rose
January 15, 2021

Wayne always works hard to offer the best service experience. This review apparently requires 25 words so I am now done writing this service review. More

by REDLINE4727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schmid
January 14, 2021

Tony Alexan was extremely professional and follow-through. He is an outstanding asset to the organization. I would highly recommend him and the dealership. Thank you. More

by dklomba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alexan
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