
Mercedes-Benz of Rocklin
Rocklin, CA
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Your dealership's service department is excellent. I especially like Mike Dority one of your Service Managers - he is the very best!!! I will continue to bring my cars to you for service. especially like Mike Dority one of your Service Managers - he is the very best!!! I will continue to bring my cars to you for service. More
Art was friendly, experienced, and extremely helpful in helping fine the perfect vehicle for us. I am ecstatic about my purchase. Everyone made the paperwork process easy as well. helping fine the perfect vehicle for us. I am ecstatic about my purchase. Everyone made the paperwork process easy as well. More
Everything is always normal to them but my check engine light likes to go on and off STILL. Even after my third visit there. So they refuse to fix it cause they can't duplicate the problem I'm having... gu light likes to go on and off STILL. Even after my third visit there. So they refuse to fix it cause they can't duplicate the problem I'm having... guess I'm just screwed then. I'll never buy another Mercedes warranty. Pointless. More
Greg Burnett was great to work with and understood all of our questions about our recently purchased Class C motorhome. He provided honest advice to us and did not try to up-sell us....but instead recommend our questions about our recently purchased Class C motorhome. He provided honest advice to us and did not try to up-sell us....but instead recommended services that we needed now and explained when we would need additional services in the future. We will be back. More
Art was extremely helpful and knowledgeable. He was great to work with! I would definitely enjoy working with him again and would recommend him to all my friends. to work with! I would definitely enjoy working with him again and would recommend him to all my friends. More
MB Service Rep was very helpful and approachable. He explained what was going to be performed and what to be expected before and after the visit. He was friendly yet professional in his approach. explained what was going to be performed and what to be expected before and after the visit. He was friendly yet professional in his approach. More
I took our van in because I received a service notice, thinking it was for the oil change service, but they were honest about it and said it was not due yet and would be a waist to do it now. THANKS FOR T thinking it was for the oil change service, but they were honest about it and said it was not due yet and would be a waist to do it now. THANKS FOR THE HONESTY. It is refreshing. More
Art was very responsive to questions and concerns and when my daughter and i saw the blue one with white interior we wanted it. Itr was already sold so Art did a search for one in transit somewhere to g when my daughter and i saw the blue one with white interior we wanted it. Itr was already sold so Art did a search for one in transit somewhere to get it for us. He never complained. More
Wayne always works hard to offer the best service experience. This review apparently requires 25 words so I am now done writing this service review. experience. This review apparently requires 25 words so I am now done writing this service review. More
Tony Alexan was extremely professional and follow-through. He is an outstanding asset to the organization. I would highly recommend him and the dealership. Thank you. follow-through. He is an outstanding asset to the organization. I would highly recommend him and the dealership. Thank you. More