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Mercedes-Benz of Rocklin

Rocklin, CA

3.6
2,998 Reviews

4747 Granite Dr

Rocklin, CA

95677

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Showing 2,998 reviews

January 13, 2021

Excellent service - friendly and helpful from the start. They let me use a loner while I had my service done so I could get home and back easily. More

by HMHADDOCK8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull
January 13, 2021

Have not used it yet but the young man that drove it and changed the battery was excellent, Unfortunately my husband had to work pretty hard to get it taking care of More

by 530zanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in finance, Frank Roepke, Arthur Rose, Mark Cornell
January 13, 2021

It took three tries to fix the issue. When you discovered the problem you were quick to correct the constant air leak from the rear tire. More

by TTASAT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Treibull, Scott Parry
January 13, 2021

Always excellent customer service and a very good service department. Employees are very nice, helpful & friendly. Mercedes-Benz of Rocklin is a first class dealership! More

by YANA.BALATSKIY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Burnett, Eric Treibull
January 12, 2021

Straight weird. Doesn’t know how to talk to women at all. Asking for a lawsuit. He was more interested in trying to flirt with me more then anything. More

by Jenx
Recommend Dealer
No
Employees Worked With
Vic Maharaj
Jan 28, 2021 -

Mercedes-Benz of Rocklin responded

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January 12, 2021

This dealership is the best!! Great service! Casey is was helpful and educated me on my car, the service Mercedes offers and financing. The entire team made the buying process a great one. More

by juliemonroe76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Shears
January 12, 2021

Great team effort! They understood our needs. Made our purchase very easy. Mark followed up to make sure that all questions are answered....Totally recommend the team! More

by sonbolaliabadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hunter, Mark Cornell
January 12, 2021

I came in to look in the early eve. The process, I know , kept all in later I felt bad but the staff was understanding! More

by nancylynnragan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Garbe
January 12, 2021

Mike was very helpful, friendly and responsive to questions and needs regarding service on my vehicle. This is my first Mercedes purchase and first time using the Rocklin service dept, he went above More

by LEESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
January 12, 2021

I've been treated with the utmost courtesy and respect everytime I've dealt with this particular MB dealership. If concerns were to arise, they would get rectified quite fast in an efficient professional More

by Lamont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Will, Eric Treibull, Michael Dougherty
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