Mercedes-Benz of Rockville Centre

Excellent service! As soon as I came to this location Tom Ehrens knew exactly what I was looking for extremely knowledgeable whole process took less than a week! Hi As soon as I came to this location Tom Ehrens knew exactly what I was looking for extremely knowledgeable whole process took less than a week! Highly recommendable!! More

the best The best car buying experience I have ever had. Everything was perfect - they explained everything to me with great patience while answering all of m The best car buying experience I have ever had. Everything was perfect - they explained everything to me with great patience while answering all of my questions. More

Excellent Service i just purchased a 2014 e350 recently.It was a great expericence no hassel or anything.Mr.Maurice was very helpful.I would strongly recommend him if i just purchased a 2014 e350 recently.It was a great expericence no hassel or anything.Mr.Maurice was very helpful.I would strongly recommend him if you in the market of buying a car. More

Just leased my beautiful 2016 E-350 Had a superb experience once more with Rockville Centre staff. Entire process from lease trade-in to delivery took less than 48 hours ! Amazing ! Sta Had a superb experience once more with Rockville Centre staff. Entire process from lease trade-in to delivery took less than 48 hours ! Amazing ! Staff was unanimously gracious, knowledgeable, and professional. Sales Rep. George Glier did an outstanding job once more. Kudos also to John Kerl, Michael DeCandia and Justin Massett ,who each made the sales and orientation process seamless and painless. Justin exhibited great patience in his clarification of the vehicle's updated features. We also had the distinct pleasure to have discussion with General Manager Michael Chase ,which further enhanced our already positive impression of RVC Mercedes. This vehicle is our 5th Mercedes in the family and we are true believers ! More

Excellent dealership I went to Mercedes-Benz of rockville centre just to take a look at the 2015 Ml350. From the time I entered the building the staff was very professiona I went to Mercedes-Benz of rockville centre just to take a look at the 2015 Ml350. From the time I entered the building the staff was very professional, helpful and friendly. There are no waiting around at this dealership. If you need help you get help right away. The sales rep attended to me was very knowledgeable, helpful, understanding, and did an excellent job educating me about the new cars. Based on his assistance I was able to purchase an awesome Mercedes Benz. I would recommend this dealership and sales rep, Maurice Benitez at any time. More

Poor customer service Had an appointment with someone to buy a car when I arrived they were busy after waiting a very long time someone helped me briefly. This is the th Had an appointment with someone to buy a car when I arrived they were busy after waiting a very long time someone helped me briefly. This is the third time I have gone into this dealer to buy a car . I live near this dealer. I always end up at lexus or audi due to the fact that they have to few sales people here. I also saw a whole group of men just standing around chatting ignoring me. The girl at the front seemed like she had no clue what to due. I expect way better service from any dealer. If you want to be made to feel like crap come here. Who ever is funning this place needs to get this dealership up to par with other places. Horrible experience. I also have called here often and no one answers the phone it just puts you on hold for long amts of time. What a mess this place is. Beautiful cars though what a shame. More

Perfection The greatest experience I have ever had buying a car. George Glier treated me as if I was his son, I never felt like my best interest wasn't being l The greatest experience I have ever had buying a car. George Glier treated me as if I was his son, I never felt like my best interest wasn't being looked out for. He is an amazing dealer and Mercedes or rockville is lucky to have him More

Customer service I had a problem at the service center. George Glier was my sales associate when I purchased my car. I went to the showroom to tell him what happen, h I had a problem at the service center. George Glier was my sales associate when I purchased my car. I went to the showroom to tell him what happen, he was great. i was able to speak with the service manager who happen to be there for a meeting. The service manager Vinney was very attentive in listening to my experience while I was at the services location and he took care of everything for me. More

Norman Ducorsky - Excellent !! I was in MB of RC last week, met Norman. What an amazingly interesting person. Super Nice. Super Knowledgable. No pressure and so willing to I was in MB of RC last week, met Norman. What an amazingly interesting person. Super Nice. Super Knowledgable. No pressure and so willing to earn my business - price and experince. Norman is the ultimate representation of the high quality experience you expect when you are a Mercedes Benz customer. Thank you Norman. More

Alix Plaster As many of you may know, dealing with auto dealers is one of the most daunting things you can experience when purchasing a car. Making a decent living As many of you may know, dealing with auto dealers is one of the most daunting things you can experience when purchasing a car. Making a decent living in modern day Greece is most likely easier. None of this is true for Alix Plaster at Mercedes Benz of Rockville Centre. Alix was referred to me by a friend and I cannot begin to tell you how easy the experience was. We exchanged a few emails on a Friday afternoon and she quickly realized that I was an educated buyer and quoted me all prices and options in inventory pricing, clearly showing how much she was selling the car for and how much I would be paying for it. She quoted me a price, naturally I fired one back at her, she replied with "I'll do it even better" and came in at a couple of dollars BELOW what I had asked for. I picked the car up the following day and when we met, we spoke like we knew each other our entire lives. I couldn't have asked for a better experience. Great job Alix! More