The Service Department run by Vinny Ruggieri is the BEST, in fact the Service Dept. has just received the Mercedes Benz Best of the Best recognition award for their excellent performance. The lounge facilities are the best I have ever seen in a car dealership! And my Service Advisor Samantha Patti is really outstanding!!
I didn't need to use the Parts Department, but manager Toy Buff was also singled out for an M-B Best of the Best Award.
This is my first Mercedes Benz (Infiniti, BMW, Porsche previously) and I am so glad I bought from the Rockville Centre Mercedes folks.