Mercedes-Benz of Sacramento

Purchase MB Craig was very professional and told us everything we needed to know. Couldn't have asked for a better salesperson. We will buy our next MB through Cr Craig was very professional and told us everything we needed to know. Couldn't have asked for a better salesperson. We will buy our next MB through Craig and recommend him and the dealership to everyone. More

1st service of car The experience of my servicing my car was professional and great customer service from the time I arrive and completed the service. Mr. Gallagher kept The experience of my servicing my car was professional and great customer service from the time I arrive and completed the service. Mr. Gallagher kept me informed throughout the service of my vehicle. I was glad and impressed that I was IN and OUT in about 90 minutes. More

Amazing Service I received impeccable service from Mercedes-Benz of Sacramento. Service was completed in a timely manner and I never have any doubt that my car will I received impeccable service from Mercedes-Benz of Sacramento. Service was completed in a timely manner and I never have any doubt that my car will always receive the finest attention. More

Excellent service from start to finish With both the service appointments and other issues I have had with my vehicle, the service has always been professional and courteous. Timely and fo With both the service appointments and other issues I have had with my vehicle, the service has always been professional and courteous. Timely and followup communication with the customer is a must, in terms of when you can anticipate either the service or repair to be completed. In all incidences I have been extremely pleased. More

SPA treatment Efrain explained that they would have the car for 2 days, it came out looking like new after the spa treatment. Efrain was very friendly and professio Efrain explained that they would have the car for 2 days, it came out looking like new after the spa treatment. Efrain was very friendly and professional and explained all the services that would performed on the car. Efrain always kept me updated with the status of the car and I appreciate all the texts he sent me. The shuttle service was great, they brought me all the way down to UCD med center . Everyone I have been in contact with made me feel like family and I am very satisfied. When I bought the car,Brett K had my car in the showroom with a bow on it, made my wife very happy. Greg R. walked me through resetting the TPMS and he was very knowledgeable and patient, walking me through the steps to reset TPMS. Thank you MB of Sacramento. More

Awesome.. My car was in the shop for a week...Efrain told me I will not get my car back until they find out why I keep smelling gas...i told Efrain I don't smel My car was in the shop for a week...Efrain told me I will not get my car back until they find out why I keep smelling gas...i told Efrain I don't smell it everyday.....he told not to worry...he have me a loaner car so I could go to work..he made sure he kept me up to date. More

John Liu was great. I have always worked with John Liu, because he does a great job. I followed John Liu from El Dorado Mercedes to Sacramento Mercedes. He is the only I have always worked with John Liu, because he does a great job. I followed John Liu from El Dorado Mercedes to Sacramento Mercedes. He is the only sales person I deal with. More

Curtious Professional Helpful Welcoming I would recommemd anyone of my friends, family, and complete strangers to purchase their next vehicle from Mercedes of Sacramento. The experience for I would recommemd anyone of my friends, family, and complete strangers to purchase their next vehicle from Mercedes of Sacramento. The experience for me has been the absolute BEST. I am a very picky person when it comes to customer service and these guy did not disappoint at any level from the moment I walked through the door to the time I picked my car up from service dept for some minor issues that needed to be tended to. My expections for purchasing from a Mercedes dealer were extremely high and I would have walked if any of even the smallest of my expectations were not met but I can truly say all and then some of my expectations were met. Every single person that I came in contact wkth made me feel like one of the family and comfortable and confident that I picked the PERFECT dealership. I will only buy from this dearleship from now on, PERIOD! Special thanks to Greg in service, Sean in service, Steve my saleman, Ahmad and Rhett I could'nt have delt with anyome better at any other dealeship anywhere. Thank MB of Sac. Sincerely, Coach Thurman More

Beyond Expectations Efrain Vasquez is the embodyment of customer service. In a world that's running on "E" with customer service, Efrain is always on "F". Efrain, your a Efrain Vasquez is the embodyment of customer service. In a world that's running on "E" with customer service, Efrain is always on "F". Efrain, your a "12" on my survey. Thanks for all you do! More