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Mercedes-Benz of Sacramento
Sacramento, CA
2,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,810 reviews
November 22, 2016
Lots of $$$ add ons I purchased a used car. So for that reason i used the dealership. The salesman would not explain the final numbers. They charge $500 to process the I purchased a used car. So for that reason i used the dealership. The salesman would not explain the final numbers. They charge $500 to process the car. This is avove title and taxes. This is also avove a charge for doing the DMV paperwork. So for these reasons I will look to another dealer. More
by glen3
Verified CustomerEmployees Worked With
Jason Bryner, Julie Garcia, Tim Snider
Helpful November 22, 2016
services sean was great excellent customer service thank you for all your help. having to write twenty five words is bg to much. Sean was great sean was great excellent customer service thank you for all your help. having to write twenty five words is bg to much. Sean was great More
by TRISH51969
Employees Worked With
Sean Kerwin
November 22, 2016
Regular maintenance service. In general, Mercedes Benz of Sacramento has an excellent service. Except for one time, when I was way over charged and my car problem didn't get fixed In general, Mercedes Benz of Sacramento has an excellent service. Except for one time, when I was way over charged and my car problem didn't get fixed, all the other many times have been fine. And I LOVE the complementary Starbucks! It wakes me up! More
by ELCLAY1622
Employees Worked With
Efrain Vasquez, Sean Kerwin
November 21, 2016
Recent experience Dear Sacramento Mrecedes Office It is my experience that few times that I had Jack work on my car through himself and associates he has been always t Dear Sacramento Mrecedes Office It is my experience that few times that I had Jack work on my car through himself and associates he has been always the best. Something that tremendously adds to the value of Mercedes and the Sacramento office is the care of professionals like jack. Please let him know Sincerely Karim Fard Thanks (530) 756-52221 More
by bkfard
Employees Worked With
Austin Chao, Jack Manikoth
November 20, 2016
excellence Service John and William Best wish Merry Christmas And Happy new year to All employee That is what I review , if doesn't submit Forget above than John and William Best wish Merry Christmas And Happy new year to All employee That is what I review , if doesn't submit Forget above thank Thank you, that's all More
by WINNIEHO888
Employees Worked With
Frank Roepke, Steve Tracy, Jack Manikoth
November 20, 2016
Incompetence The first time I came there was awful. I had to bring the car in 3 times before you fixed it. The second time I brought it in it took 2 times before y The first time I came there was awful. I had to bring the car in 3 times before you fixed it. The second time I brought it in it took 2 times before you diagnosed it. Also, I asked four times to reinstall the tachometer which you never did. I was planning on buying a new Smart Car but after dealing with your service department, I went and bought a new Honda. I would not recommend you to fix a bicycle. More
by MATHER1945
Employees Worked With
Sean Kerwin
November 19, 2016
Buying out my lease!! Robbie Cochran made this buying process a breeze!!! Loved working with him and all the crew at Mercedes on Howe Avenue. Their service department is t Robbie Cochran made this buying process a breeze!!! Loved working with him and all the crew at Mercedes on Howe Avenue. Their service department is the best around too!! More
by LORIREIS
Employees Worked With
Robby Cochran
November 18, 2016
Jack is Awesome! 🔧🚘👌"Jack Manikoth" gave me a (1) Complimentary Cleaning (2) Temporary License Plate (3) Installed my New License Plate Frame😎 (4) Some Discount. 🔧🚘👌"Jack Manikoth" gave me a (1) Complimentary Cleaning (2) Temporary License Plate (3) Installed my New License Plate Frame😎 (4) Some Discount. He listened well to my needs during my appointment. He is professional, respectful and the most coolest Assistant Service Manager I ever met👍🏽👍🏽👍🏽 More
by JENNCOSTON
Employees Worked With
Jack Manikoth
November 17, 2016
Jason really came through this terrible experience. My car had major damage from tree rats, My car had to be returned because more damage became apparent . Jason provided me a car and returned my beaut My car had major damage from tree rats, My car had to be returned because more damage became apparent . Jason provided me a car and returned my beautiful car back to me after 10 days. I would recommend Mercedes-Benz of Sacramento to any friends for a wonderful relationship with my dealership. More
by DANDI0
Employees Worked With
Lisa Brown, Jason Harber
November 17, 2016
Replace Windshield I was so happy that AAA approved my windshield being replaced at Von Housen. AAA said that their fee is actually in line with the Glass Companies the I was so happy that AAA approved my windshield being replaced at Von Housen. AAA said that their fee is actually in line with the Glass Companies they refer their members to. I was able to get Authentic Stickers put back on my car's windshield. More
by FRANCIEAXTELL
Employees Worked With
Efrain Vasquez
