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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

June 21, 2021

They didn’t do all the things asked to do. Then they took much too long to do the work. Service dept took much too long just to answer the phone. Vehicle was there 4 weeks! More

by Jerry Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber
Jun 21, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. It is always our goal to provide the best service possible and we sincerely apologize that was not the case. We hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve.

June 21, 2021

As always, very happy with levelOf service. That we As always, very happy with level Of service. That we received More

by tjthiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber, Greg Ranslow
Jun 23, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the review!

June 21, 2021

The service was quick reliable and the staff are excellent. More

by BOBWORL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rose
Jun 23, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

June 21, 2021

Well trained and knowledgeable staff. David was honest and trust worthy. Quoted prices and promised work was divered. No gimmics and no scummy games. I was able to enjoy the day with confidence that my More

by chuck80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rose
Jun 23, 2021 -

Mercedes-Benz of Sacramento responded

As a family owned business that has been serving our customers for over 60 years, it is always our goal to provide the best service possible. We sincerely appreciate you taking the time to let us know Dave and our service team earned a 5 star review!

June 21, 2021

Jason H. was friendly, accommodating, and got the job done within the promised time frame. Will continue to patronize this establishment and work with Jason. Thank you! More

by DTOMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Jun 23, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We will be happy to help you again in the future!

June 20, 2021

From start to finish, my recall service appointment for my drivers airbag was pleasantly stress free! I will take my car here from now on!! More

by slpohlmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
Jun 21, 2021 -

Mercedes-Benz of Sacramento responded

We think of our customers as part of the Mercedes Benz of Sacramento family and we look forward to helping you in the future!

June 20, 2021

Very professional and friendly, the facility is also new and nice, specially John Liu, he is very helpful , definitely recommend to my friend if they need a car, thank you More

by phutran1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liu
Jun 21, 2021 -

Mercedes-Benz of Sacramento responded

We're lucky to have John and a great sales team, as well as a beautiful new facility! Thank you for your business and thank you for the great review~

June 20, 2021

The salesman was very helpful and knowledgeable for what I need I would definitely come back for more car in future and recommend to family and friends More

by sonu.dhillon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hassine, Austin Maharaj
Jun 21, 2021 -

Mercedes-Benz of Sacramento responded

We appreciate your business and the recommendation! Enjoy your beautiful, new Mercedes Benz ~

June 19, 2021

They did not clean the car when I purchased, the interior of the car was messy. The glass and seat has alot of glue. I asked the clean but they did not do it More

by randytnguyen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Lee
Jun 19, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for bringing this to our attention. It is always our goal to provide the best service possible and we're sorry to hear that was not the case. If you would like to speak with a sales manager, please let me know. Lisa Brown lbrown@vonhousen.com

June 19, 2021

Had a great experience buying my Benz!I will definitely Had a great experience buying my Benz! I will definitely go back. Jasper & Manvir we’re great, very knowledgeable about the vehicle I purchased. Had More

by lbento1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manvir Dhillon, Julie Garcia, Jasper Gill
Jun 19, 2021 -

Mercedes-Benz of Sacramento responded

We appreciate you taking the time to let us know our team earned a 5 star review!

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