Mercedes-Benz of Sacramento
Sacramento, CA
Filter Reviews by Keyword
By Type
Showing 2,810 reviews
I've been able to depend on quality service for my 2003 Mercedes and everytime I come I wonder how will I get home then I remember they give a free Lyft ride home great service I appreciate it Mercedes and everytime I come I wonder how will I get home then I remember they give a free Lyft ride home great service I appreciate it More
Jack had great comminication. He kept in the loop on my car will be ready and was super personable and friendly . Have great customer service. car will be ready and was super personable and friendly . Have great customer service. More
Great service technician quickly recognized my roadside problem and took it to the shop for a week but works awesome . Will continue my service there problem and took it to the shop for a week but works awesome . Will continue my service there More
My Mercedes of Sacramento service was very poor. Phone calls were not returned. Commitments made were not delivered. Slower than molasses. Deeply unsatisfactory experience. Not returning. calls were not returned. Commitments made were not delivered. Slower than molasses. Deeply unsatisfactory experience. Not returning. More
I was very much impressed with how Austin showed me the model that I really like. I am enjoying my drive always and I need a long time to figure out the rest of the automation in my car. I hope that Austin model that I really like. I am enjoying my drive always and I need a long time to figure out the rest of the automation in my car. I hope that Austin will sell more cars. I strongly recommend to all I know and a friend of mine just bought the same car I have his name is Arnulfo Alimboyugen this early May. And another one friend of mine will also be buying soon. More power to Austin More
Overall good experience except car delivery was not entirely smooth due to lack of communication. I had to contact the salesman instead of them contacting me. entirely smooth due to lack of communication. I had to contact the salesman instead of them contacting me. More
Service advisor was excellent!! He provided excellent customer service; was knowledgeable and professional. Most importantly, he listened patiently to my concerns and addressed them timely customer service; was knowledgeable and professional. Most importantly, he listened patiently to my concerns and addressed them timely More
I have purchased 3 cars from Von Housen MBZ of Sacramento and have used the service department for more than 20 years. Always courteous and professional. and have used the service department for more than 20 years. Always courteous and professional. More
Pleasant experience from arrival to departure. All staff are professional & courteous. The waiting area was clean, comfortable & large enough to accommodate all customers. Also, nice touch with refreshments are professional & courteous. The waiting area was clean, comfortable & large enough to accommodate all customers. Also, nice touch with refreshments. Thank you. More