Mercedes-Benz of Sacramento

I've been able to depend on quality service for my 2003 Mercedes and everytime I come I wonder how will I get home then I remember they give a free Lyft ride home great service I appreciate it Mercedes and everytime I come I wonder how will I get home then I remember they give a free Lyft ride home great service I appreciate it More

Jack had great comminication. He kept in the loop on my car will be ready and was super personable and friendly . Have great customer service. car will be ready and was super personable and friendly . Have great customer service. More

Great service technician quickly recognized my roadside problem and took it to the shop for a week but works awesome . Will continue my service there problem and took it to the shop for a week but works awesome . Will continue my service there More

My Mercedes of Sacramento service was very poor. Phone calls were not returned. Commitments made were not delivered. Slower than molasses. Deeply unsatisfactory experience. Not returning. calls were not returned. Commitments made were not delivered. Slower than molasses. Deeply unsatisfactory experience. Not returning. More

I was very much impressed with how Austin showed me the model that I really like. I am enjoying my drive always and I need a long time to figure out the rest of the automation in my car. I hope that Austin model that I really like. I am enjoying my drive always and I need a long time to figure out the rest of the automation in my car. I hope that Austin will sell more cars. I strongly recommend to all I know and a friend of mine just bought the same car I have his name is Arnulfo Alimboyugen this early May. And another one friend of mine will also be buying soon. More power to Austin More

Overall good experience except car delivery was not entirely smooth due to lack of communication. I had to contact the salesman instead of them contacting me. entirely smooth due to lack of communication. I had to contact the salesman instead of them contacting me. More

Great service, awesome staff! Upgrade here I come. I can shop anywhere else, but why? I would not get the service I want and enjoy. shop anywhere else, but why? I would not get the service I want and enjoy. More

Service advisor was excellent!! He provided excellent customer service; was knowledgeable and professional. Most importantly, he listened patiently to my concerns and addressed them timely customer service; was knowledgeable and professional. Most importantly, he listened patiently to my concerns and addressed them timely More

I have purchased 3 cars from Von Housen MBZ of Sacramento and have used the service department for more than 20 years. Always courteous and professional. and have used the service department for more than 20 years. Always courteous and professional. More

Pleasant experience from arrival to departure. All staff are professional & courteous. The waiting area was clean, comfortable & large enough to accommodate all customers. Also, nice touch with refreshments are professional & courteous. The waiting area was clean, comfortable & large enough to accommodate all customers. Also, nice touch with refreshments. Thank you. More