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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,810 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,810 reviews

October 28, 2020

Selecting the car and purchasing was a breeze , the salesman, manager and finance manager were very courteous and helpful. The actual process was quick and we got the car that we wanted Thanks More

by rkumar1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
October 28, 2020

Besides the fact they gave me the wrong key to my car and waited around 30 for the right key, service was OK this time. Previously it has been exemplary More

by sjvida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
October 28, 2020

Service was great! The salesman was very helpful, not pushy! He really made every effort to meet me at my budget, which was extremely appreciated! More

by sn0ballo8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner
October 27, 2020

Thomas will be very responsive and polite up until the point where he sells you a car. After that don’t expect any help from him. More

by junior41010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Lee
Oct 30, 2020 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. Our goal is always to provide first class service. If you have any unresolved issues please contact us and we will be happy to discuss your concerns. We appreciate your business and hope we can regain your trust in Mercedes Benz of Sacramento.

October 27, 2020

Great service and communication. Took my car in and needed service. Jack was able to get me scheduled according to my schedule and offered me a ride share to my rental car. They have once again exceed More

by TREE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
October 27, 2020

Online sales team was honest and easy to work with. Service department is great. Their lounge is nice and it is easy to get a loaner car. More

by scott.schnaidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
October 27, 2020

Best service ever Michael is knowledgeable and accommodating. Service staff has been consistent with their customer service skills which is appreciative. I've purchased two cars from you and very More

by smtrascher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
October 25, 2020

I have no problem with Mercedes Benz except they didn’t provide me with paperwork to get reimbursement from my insurance company for roadside service More

by Susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Rose
October 25, 2020

Great Customer Service Great Service always. Iv have had my vehicles serviced here for over 10 they are deadicated to aproviding Customet Care. First Rate Customer Sevice. We Are Family💜💜💜 More

by RESPECTDALADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Efrain Vasquez, Jason Harber, Mike Gallagher, Ken Harland, Cecilia Salgado, Patrick McGarrity, Greg Ranslow, Dave Rose, Britany Bilouris
October 24, 2020

Always have had a pleasant experience there.Will Always have had a pleasant experience there. Will probably buy my new tires there. I was surprised how fast the service was. I bought some car mats a More

by DOROTHYWETZEL7524
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher, Britany Bilouris
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