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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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October 25, 2020
Great Customer Service Great Service always. Iv have had my vehicles serviced here for over 10 they are deadicated to aproviding Customet Care. First Rate Customer Sevice. We Are Family💜💜💜 my vehicles serviced here for over 10 they are deadicated to aproviding Customet Care. First Rate Customer Sevice. We Are Family💜💜💜 More
by RESPECTDALADY
Verified CustomerEmployees Worked With
Jack Manikoth, Efrain Vasquez, Jason Harber, Mike Gallagher, Ken Harland, Cecilia Salgado, Patrick McGarrity, Greg Ranslow, Dave Rose, Britany Bilouris
October 25, 2020
I have no problem with Mercedes Benz except they didn’t provide me with paperwork to get reimbursement from my insurance company for roadside service provide me with paperwork to get reimbursement from my insurance company for roadside service More
by Susan
Employees Worked With
Dave Rose
October 24, 2020
Always have had a pleasant experience there.Will Always have had a pleasant experience there. Will probably buy my new tires there. I was surprised how fast the service was. I bought some car mats a Always have had a pleasant experience there. Will probably buy my new tires there. I was surprised how fast the service was. I bought some car mats also. More
by DOROTHYWETZEL7524
Employees Worked With
Mike Gallagher, Britany Bilouris
October 23, 2020
Leon is professional and friendly! He helped me get the best deal on my 2021 GL250 lease. My mom also bought her GLE from Leon a couple years ago. We are definitely returning customers thanks to Leon. best deal on my 2021 GL250 lease. My mom also bought her GLE from Leon a couple years ago. We are definitely returning customers thanks to Leon. More
by ed0314
Employees Worked With
Leon Carado
October 23, 2020
I had a terrible service last timeI was unable to I had a terrible service last time I was unable to retrieve the service vehicle , They can not find my key and No one knows why No one is respons I had a terrible service last time I was unable to retrieve the service vehicle , They can not find my key and No one knows why No one is responsible for this. Finally I need to return home to have the second key. I want to thank you Mr. Kevin Franks , He is a good person He spent over an hour trying to find the keys for me. Although we didn't find anything in the end. More
by ben
Employees Worked With
Jack Manikoth, Efrain Vasquez, Kevin Franks
October 23, 2020
overall it was very good. the waiting time was long, but its understandable. without no hesitation I would recommend mercedes -benz of sacramento to anybody. its understandable. without no hesitation I would recommend mercedes -benz of sacramento to anybody. More
by CAALDAJA
Employees Worked With
Jason Harber
October 23, 2020
So much better, I felt disrespected from when I bought the vehicle to the first time I visited Sacramento’s facility. My second advisor is great. the vehicle to the first time I visited Sacramento’s facility. My second advisor is great. More
by BIGATNCT
Employees Worked With
Jason Harber, Mike Gallagher, Britany Bilouris
