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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
October 22, 2020
Because of the great service I received from Amine I made my first Mercedes purchase. I stopped in to have a look but now in love with my new car. I will definitely refer. my first Mercedes purchase. I stopped in to have a look but now in love with my new car. I will definitely refer. More
by stephanie.j.yancy
Verified CustomerEmployees Worked With
Lisa Brown, Amine Regragui
October 21, 2020
Dealership provided top notch service. Always a pleasant experience with stellar customer service. All employees were friendly, service was prompt and the workmanship was perfect. experience with stellar customer service. All employees were friendly, service was prompt and the workmanship was perfect. More
by mtaylor29
Employees Worked With
Jack Manikoth, Efrain Vasquez, Mike Gallagher
October 21, 2020
I liked how everyone at Mercedes-Benz treated us. We felt like family. It was a wonderful experience. We look forword to our next visit. Thanks a lot like family. It was a wonderful experience. We look forword to our next visit. Thanks a lot More
by Pradeep Singh
Employees Worked With
Raj Singh, Sales
October 21, 2020
I'm sure it will be nice when construction is done. Um I have nothing else to say, due to construction I will drive to Stockton Mercedes for future services have nothing else to say, due to construction I will drive to Stockton Mercedes for future services More
by SHEILARMURRY
Employees Worked With
Jack Manikoth, Efrain Vasquez
October 20, 2020
Our experience at MBZ OF sacramento was second to none! All expectations exceeded! The problem was less than I thought it would be and we were out quickly! All expectations exceeded! The problem was less than I thought it would be and we were out quickly! More
by DOUGLASLHOLROYD
Employees Worked With
Dave Rose
October 20, 2020
Thank you for always taking care of us, professionalism and customer service has been acknowledged and appreciated! We trust The team there, thank you again! and customer service has been acknowledged and appreciated! We trust The team there, thank you again! More
by c.meredith
Employees Worked With
Brett Kellner
October 20, 2020
Mr. Tim Snider knowingly deceived me regarding the cracked rear window on this 2017 E300, it is not honorable and professional to act like this. cracked rear window on this 2017 E300, it is not honorable and professional to act like this. More
by cpc139
Employees Worked With
Tim Snider
October 20, 2020
I like how everyone at Mercedes Benz are professional and especially service managers. I rarely have problems with any service I do get. Will be back soon. especially service managers. I rarely have problems with any service I do get. Will be back soon. More
by LEIABROSE0412
Employees Worked With
Mike Gallagher
October 20, 2020
Mercedes- Benz of Sacramento provided outstanding service and allowed me to walk away with my dream car. The process was extremely easy and forthcoming. My salesman, John Kaponen, was the best salesman I’ve and allowed me to walk away with my dream car. The process was extremely easy and forthcoming. My salesman, John Kaponen, was the best salesman I’ve ever worked with. He was knowledgeable, friendly, worked hard on my behalf and made sure I had my chosen vehicle. The finance department also provided superior service and professionalism. Cannot say enough wonderful things about my experience. More
by sabrina.h.phillips
Employees Worked With
Lisa Brown, Michael Marquez, Ken Sammut, John Koponen
