
Mercedes-Benz of San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service that I received was good they were able to get my vehicle fixed and returned back to me on the same day. The only downside was, they did not keep me up-to-date on the progress on my vehicle un get my vehicle fixed and returned back to me on the same day. The only downside was, they did not keep me up-to-date on the progress on my vehicle until it was ready. More
Purchasing the vehicle was an okay experience but the issues after have not met my expectations. For example the car only had one key and one was ordered. I was told by the salesman, Earl, that it would issues after have not met my expectations. For example the car only had one key and one was ordered. I was told by the salesman, Earl, that it would only take less than a minute to program. That was not the case when I stopped in to pick up the key. It actually took 45-60 minutes to program the key. On top of that the replacement key was making the blade which the salesman did not notice. Now, still waiting for something that should have been an easy fix. More
Great customer service. Service department was excellent, courteous, and very knowledgeable. Answered very question I asked without delay. Service department was excellent, courteous, and very knowledgeable. Answered very question I asked without delay. More
My advisor, Bryce was exceptional in getting my issues resolved. I was very pleased with his customer service. resolved. I was very pleased with his customer service. More
Joshua was personable and easy to work with. He did not try to upsell me, and there were no surprises in the process. Easy, honest, and courteous. He did not try to upsell me, and there were no surprises in the process. Easy, honest, and courteous. More
We enjoyed working with Joshua. He's very patient and friendly and explained everything very well. We would work with him again next time. He's very patient and friendly and explained everything very well. We would work with him again next time. More
This was my first time bringing a car to Mercedes dealership. My advisor, Javier Perez, was so helpful and professional. He explained how long it would take and the cost involved up front so I could dealership. My advisor, Javier Perez, was so helpful and professional. He explained how long it would take and the cost involved up front so I could make a knowledgeable decision on what needed to be done. Communication is very important to me and I was kept up to date on everything. Will definitely be back for the maintenance on my C300. More