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Mercedes-Benz of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
546 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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9600 San Pedro Ave

San Antonio, TX

78216

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Showing 546 reviews

June 21, 2024

Bobby was always in contact with me on order of my GLC. Very conscientious sales person. More

by PROVAPILOTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Martinez General Manager

June 20, 2024

Josh did a great job for me putting together a wonderful experience coordinating a long distance transition. Thanks More

by mikeklein9111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Mike, for sharing about your experience with Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 20, 2024

Tyler stands out as the most impressive part of the service experience. Kudos to the service center as well as it is always one and done. No need to return to tune up the work done b More

by ACENTUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service
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Jun 22, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chris Martinez General Manager

June 19, 2024

Bryce explained everything well and was able to answer all my questions. He communicated very well and handled everything nicely. More

by kevinkwhitehurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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Jun 19, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review, Kevin! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

June 19, 2024

The people are always helpful and courteous. The service is always excellent! Professionalism all around. More

by CALANDREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Caley
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Jun 20, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chris Martinez General Manager

June 19, 2024

One of the best experiences I ever had purchasing a vehicle . Great customer service and professionalism More

by latashamcintyre7719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Latasha! Here at Mercedes-Benz of San Antonio, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chris Martinez General Manager

June 19, 2024

Left dealership with caution ⚠️ on no dealership frames for plates or temp /tag forced to accept a service we didn’t want are needed ie… Tracking Device Recovery if stolen More

by Pattersondw123abc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trevor
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Jun 21, 2024 -

Mercedes-Benz of San Antonio responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Chris Martinez cmartinez@mbofsa.com

June 19, 2024

I never feel pushed into doing anything extra nor do I feel they haven't been upfront with me about things that might be a safety issue if I don't take care of them in the near future.soon. More

by susanbedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for the kind words for our service department, Susan! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Chris Martinez General Manager

June 18, 2024

Michael was very helpful, he kept me updated and answered my questions promptly. I paid my bill on line and that made it faster for me to get in and out. More

by trishyhoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in Parts was helpful in getting my windshield ordered and delivered promptly!
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Jun 19, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Martinez General Manager

June 18, 2024

Al was patient with us as we were undecided on if we wanted an EV or gas vehicle. He explained there were rebates on on the EV and that helped with our decision. More

by neagleson4812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Valverde
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Jun 18, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that Al was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

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