Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
528 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
Contact Dealership
View Awards

9600 San Pedro Ave

San Antonio, TX

78216

Directions

By Type

Showing 528 reviews

June 12, 2024

Francisco was extremely helpful and courteous; the services was unparalleled. I will continue being a loyal MB customer. More

by PITIBETINA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gonzalez
Report | Print
Jun 12, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that Francisco had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be positive. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

June 12, 2024

Nathan took care of me very well. A state inspection and a car wash. Thank you very much. More

by HARVEYNAJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jun 13, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Nathan here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 12, 2024

Excellent from the salesman to the finance manager. Me and my family will be grateful to all the people that helped us with our purchase of our 2nd Mercedes. More

by pete.gallegos1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornelius "Drew" Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Mercedes-Benz of San Antonio responded

We are so glad that we had the opportunity to work with you, Pete, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Martinez General Manager

June 11, 2024

Xavier is the bomb. Every time I fly out of town, I drop the car off doesn’t matter if I’m gone for a day or a couple of weeks. Everything that’s promised is always done More

by BRETT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Report | Print
Jun 11, 2024 -

Mercedes-Benz of San Antonio responded

Brett, It's great to hear that Xavier and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 10, 2024

My wife and I have purchased and fully serviced 5 MBSA cars through out the years . More

by BOB.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Oliver
Report | Print
Jun 10, 2024 -

Mercedes-Benz of San Antonio responded

Bob, Thank you for taking the time to share your thoughts on working with Megan and our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

June 09, 2024

A mistake was made, but they did a excellent job of correcting it in a timely manner More

by ERLINE.CARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Caley
Report | Print
Jun 09, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Erline, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Chris Martinez General Manager

June 09, 2024

Our experience at Mercedes-Benz of SA with Luis Cotto was excellent yesterday! Mr. Cotto thoroughly explained what our car service was going to entail, was very professional, and very nice. I will continue t More

by GOELSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Cotto
Report | Print
Jun 09, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing your thoughts about your experience with Luis here at Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 09, 2024

Excellent customer service and support. Good communication throughout and updates provided timely. My service technician, Luis Cotto, was great. More

by J.HUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cotto
Report | Print
Jun 09, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Mercedes-Benz of San Antonio. Luis and our service team appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 09, 2024

Excelente service. Very prompt and courteous. Great communication with your service manager. Very good waiting area More

by YOYAHASTINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Frier
Report | Print
Jun 09, 2024 -

Mercedes-Benz of San Antonio responded

Yoya, It's great to hear that Russell was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 09, 2024

Always pleasant and truthful. I took my grandson in with me and they were very welcoming to him as well. More

by TINACULLETONRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in Service Department
Report | Print
Jun 10, 2024 -

Mercedes-Benz of San Antonio responded

Tina, Thank you for your service review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chris Martinez General Manager

1
...
23
24
25
...
53