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Mercedes-Benz of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
549 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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9600 San Pedro Ave

San Antonio, TX

78216

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Showing 549 reviews

May 11, 2024

My car was not properly serviced on my first three visits. However, the work was excellent on my last visit. Mr Perez did a very solid job. More

by BUD.NORMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Perez
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May 12, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Chris Martinez General Manager

May 11, 2024

This dealership is reliable and trustworthy. Top-of-the-line customer service. My service provider always ensures I have a ride to the dealership if needed. The best dealership in Texas hands do More

by CPOLLARD7414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
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May 12, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

May 11, 2024

Very courteous and worked and got my car done within the time frame he find me while providing excellent service and updating me the entire time More

by salam.rafati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Gonzalez, Crystal
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May 12, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Chris Martinez General Manager

May 11, 2024

This dealership has no Customer Service skills. Disrespectful to customers and no respect for your vehicle. They had my vehicle for three weeks to do work on it and wasn’t completed. I called Rolla More

by ROG1ALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Gonzalez
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May 14, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Chris Martinez General Manager

May 10, 2024

Service was handled in a timely manner and providing a ride home and back is sppreciated! More

by judyopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan 5 Stars
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May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Judy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

May 10, 2024

Friendly and courteous greeting. Service advisor was knowledgeable and professional. Provided information and advise for upcoming visits. More

by YOGI.CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Blocker - Advisor (excellent service) and Jesse (excellent service)
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May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Yogi, for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chris Martinez General Manager

May 10, 2024

Great dealership and staff. They went above and beyond. I will definitely be returning there next time I get a vehicle. More

by nmorgan1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Daley
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May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for your feedback on your recent visit to Mercedes-Benz of San Antonio. It's great to hear that we were able to assist you and that you had such a positive experience. Chris Martinez General Manager

May 10, 2024

Mr Todd, was excellent. Very professional and knowledgeable in assisting with purchasing of our new vehicle. More

by jklive0810
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for taking the time to share your thoughts on working with Todd and our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

May 10, 2024

Martin had provided excellent service to me as my service advisor. Prompt, courteous, friendly, and always available. More

by M.GIARRATANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
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May 10, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad Martin was able to help, and we hope to see you again! Chris Martinez General Manager

May 10, 2024

I had a great experience with Javier. I did not have an appointment. I only needed an inspection and he was able to get me in and out in a timely manner More

by INDEPENDENT24365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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May 10, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Javier met your expectations. Thank you for choosing Mercedes-Benz of San Antonio, we look forward to having you as a valued customer for many years to come! Chris Martinez General Manager

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