Back

Mercedes-Benz of San Antonio

San Antonio, TX

4.6
321 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
Contact Dealership

9600 San Pedro Ave

San Antonio, TX

78216

Directions

By Type

Showing 321 reviews

June 06, 2024

An unfortunately timed problem with our car resulted in an unplanned drive to the Service Center in San Antonio on Wednesday May 29. Everyone, from the young woman who checked us in to our Service Leader B More

by INICRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Frier
Jun 06, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chris Martinez General Manager

June 06, 2024

Great dealership! Service is amazing! Just bought my new C300 and so far the am impressed! More

by DALLARI
Recommend Dealer
Yes
Employees Worked With
Odie
Jun 06, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing about your experience with Mercedes-Benz of San Antonio. Odie and our team appreciate your business and hope to see you again soon! Chris Martinez General Manager

June 06, 2024

I went in for a flat tire. The coffee and pastries were very good The showroom is comfortable More

by MILLER.IRA.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco
Jun 06, 2024 -

Mercedes-Benz of San Antonio responded

Ira, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Martinez General Manager

June 06, 2024

Loving the E350 I purchased. Waleeds no pressure approach made it an easy purchase experience. More

by W.alqah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Waleed met your expectations. Thank you again for choosing Mercedes-Benz of San Antonio, we look forward to having you as one of our valued customers for many more years to come! Chris Martinez General Manager

June 06, 2024

Nate was so helpful and easy to work with. He made the experience seamless. Nate continues to follow up with me promptly regarding questions I might have. More

by LAURA PAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Carly
Jun 06, 2024 -

Mercedes-Benz of San Antonio responded

Laura, We are very happy to hear Nate provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chris Martinez General Manager

June 06, 2024

Great experience. There was no pressure and Waleed, my sales representative, was very easy to deal with. Susie de LA Fuente, finance manager, was a pleasure walking me More

by Bruce W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waleed Al Qahtani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susie de la Fuente
Jun 07, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 05, 2024

A car battery change lasted under 3 hours! Perhaps a mechanic can be assigned to quick fixes More

by gdesequera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Jun 07, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Chris Martinez General Manager

June 05, 2024

Louis Garcia was recommended to me from two great friends. He responded to my phone calls quickly. He patiently assisted my wife and myself as we inquired about specific options we were looking for More

by RROSS12
Recommend Dealer
Yes
Employees Worked With
Louis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your wonderful review! We are thrilled that Louis had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

June 04, 2024

Good experience, Todd is very knowledgeable and nice. Dealership professional and looks like they know what they are doing. More

by rosie_osborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Rosie, for taking the time to share your thoughts on working with Todd and our team. We're glad to hear we delivered such a great experience! Chris Martinez General Manager

June 04, 2024

Best customer service of all dealerships in San Antonio . .not even close. Will only get Mercedes for the luxury and quality build More

by ELVINJNUELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell the sales manager ..5 stars
Jun 04, 2024 -

Mercedes-Benz of San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of San Antonio, we look forward to having you as a valued customer for many years to come! Chris Martinez General Manager

...
5
...