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Mercedes-Benz of San Antonio - Service Center
San Antonio, TX
347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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347 Reviews of Mercedes-Benz of San Antonio - Service Center
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May 21, 2025
Service fro James patch is top notch always willing to work with us in getting our fleet took care of in a timely and cost reducing way. Wouldn’t go anywhere else for sprinter van maintenance work with us in getting our fleet took care of in a timely and cost reducing way. Wouldn’t go anywhere else for sprinter van maintenance More
by Khale
Employees Worked With
James Patch
May 15, 2025
Excellent service ! Very professional. Organized. Full service dealership including collision repair if needed. Great selection of vehicles for sale. Well done! Very professional. Organized. Full service dealership including collision repair if needed. Great selection of vehicles for sale. Well done! More
by Kevin.clifton929
Employees Worked With
Fred in the Collision center
May 12, 2025
Very professional and courteous staff. Excellent amenities, detailed customer service, and always willing to go above and beyond to assist. Excellent amenities, detailed customer service, and always willing to go above and beyond to assist. More
by Ernie.ramirez
Employees Worked With
James Patsch
February 27, 2025
I cannot say enough positive things about my experience working with Paco, my service manager. Working with a service manager truly makes all the difference in your experience with a brand, and Paco exempl working with Paco, my service manager. Working with a service manager truly makes all the difference in your experience with a brand, and Paco exemplifies what excellent customer service is all about. Over the years, he has consistently demonstrated an exceptional level of knowledge, integrity, and professionalism that has made my relationship with the Mercedes brand nothing short of amazing. Paco goes above and beyond to not only advise me on the best care for my vehicle but also make thoughtful recommendations to keep me safe and ensure the longevity of my car. Trust is such an important factor in these relationships, and I can always count on Paco to be honest and transparent with me, which is invaluable. His customer service is also top-notch. He’s always efficient in scheduling appointments and ensuring that I’m in and out in a timely manner, minimizing any disruption to my work and patient schedule. Paco truly understands the balance between providing excellent service and respecting his customers' time. I am incredibly grateful for his dedication and professionalism over the years, and I can confidently say that he has made my entire experience with Mercedes exceptional. Thank you, Paco, for your outstanding service—your commitment to excellence does not go unnoticed! More
by Vanessa
Employees Worked With
Francisco Gonzalez
February 13, 2025
Hakeem was my service adviser for my last service and this might have been the best service experience I’ve ever had here. He’s my new advisor and will definitely work with him on my future repairs. this might have been the best service experience I’ve ever had here. He’s my new advisor and will definitely work with him on my future repairs. More
by Rickq
Employees Worked With
Hakeem
February 04, 2025
The service team is attentive and they address issues in a timely manner. I appreciate the updates that are given as services are rendered. Having access to a loaner vehicle is always a plus. a timely manner. I appreciate the updates that are given as services are rendered. Having access to a loaner vehicle is always a plus. More
by A Colston
Employees Worked With
Michael Wright
