Mercedes-Benz of San Antonio - Service Center

My wife and I have purchased and fully serviced 5 MBSA cars through out the years . cars through out the years . More

A mistake was made, but they did a excellent job of correcting it in a timely manner correcting it in a timely manner More

Our experience at Mercedes-Benz of SA with Luis Cotto was excellent yesterday! Mr. Cotto thoroughly explained what our car service was going to entail, was very professional, and very nice. I will continue t excellent yesterday! Mr. Cotto thoroughly explained what our car service was going to entail, was very professional, and very nice. I will continue to take my car to be serviced with Mr. Coto from now on. Thank you for having excellent customer service skills! More

Excellent customer service and support. Good communication throughout and updates provided timely. My service technician, Luis Cotto, was great. Good communication throughout and updates provided timely. My service technician, Luis Cotto, was great. More

Excelente service. Very prompt and courteous. Great communication with your service manager. Very good waiting area Very prompt and courteous. Great communication with your service manager. Very good waiting area More

Always pleasant and truthful. I took my grandson in with me and they were very welcoming to him as well. I took my grandson in with me and they were very welcoming to him as well. More

Excellent customer service and support throughout the process. Status and updates were provided and timely. process. Status and updates were provided and timely. More

My service technician Javier Perez was excellent! He made sure I was well taken care of, he went above and beyond. My only complaint is that I was given an electric car for my rental vehicle again. I He made sure I was well taken care of, he went above and beyond. My only complaint is that I was given an electric car for my rental vehicle again. I stated on my previous survey back in April that I do not prefer electric vehicles. Overall service was superb. I appreciate having my car washed, tire pressure checked, and washer fluid filled. Kudos to Javier - he sets an excellent example for others to follow! More

Fantastic service department from Devin Ramirez. Incredible follow thru and fast service. Access to a loaner car could be faster but nevertheless still efficient. Thank you! Incredible follow thru and fast service. Access to a loaner car could be faster but nevertheless still efficient. Thank you! More

Bryce Crawford is a great service writer. He kept in touch with me throughout the servicing of my ML. I came in for an oil change and $5,600 later my car feels brand new. I’ll recommend Bryc He kept in touch with me throughout the servicing of my ML. I came in for an oil change and $5,600 later my car feels brand new. I’ll recommend Bryce to all my Mercedes friends. More