Mercedes-Benz of San Antonio - Service Center

Great service, and I loved the loaner vehicle. The wait area is comfortable and the snack bar an awesome idea. The wait area is comfortable and the snack bar an awesome idea. More

Absolutely amazing experience with Javier Perez, he is the man!!! Totally made the whole experience easy for me and very accommodating. the man!!! Totally made the whole experience easy for me and very accommodating. More

My service advisor, Francisco, always does a great job. The whole team at Mercedes SA is friendly and courteous. The whole team at Mercedes SA is friendly and courteous. More

My service advisor, Martin Flores, always does a great job. He goes above and beyond to ensure the service I am having performed is finished correctly and within the timeframe discussed. He is always prof job. He goes above and beyond to ensure the service I am having performed is finished correctly and within the timeframe discussed. He is always professional and courteous. Thank you. More

very impressed with the team. .. good experience... i stopped going there for awhile... im glad i came back .. good experience... i stopped going there for awhile... im glad i came back More

Martin went above and beyond to help us get our vehicle back after a lengthy wait time! He kept in constant communication with follow ups and even helped us get a loaner for the extended wait time! I’m sup back after a lengthy wait time! He kept in constant communication with follow ups and even helped us get a loaner for the extended wait time! I’m super thankful for his help and expertise! More

Great Service team. ..always do great work. Easy access, efficient, text updates & videos of service being done are a bonus. ..always do great work. Easy access, efficient, text updates & videos of service being done are a bonus. More

Exceptional service. Really appreciate my Service Manager, Tyler Jordan! Jane gone to Mercedes Benz San Antonio for all my services. Really appreciate my Service Manager, Tyler Jordan! Jane gone to Mercedes Benz San Antonio for all my services. More

The service manager, Cory appeared knowledgeable and was very helpful in explaining the plan for the service. As well, the tire and dent representative was the same. Cory arranged for a ride for me and lat very helpful in explaining the plan for the service. As well, the tire and dent representative was the same. Cory arranged for a ride for me and later in the day arranged for a Lyft car to pick me up and take me back to the dealership to pick up my car. The $3600 bill hurt a lot but considering what was done, I fully understand. Well done, Mercedes! More

Our service advisor, Tyler Jordon, is great. He takes time to listen and really understand what the problem with the vehicle is and keeps us informed about what needed and the time frames involv He takes time to listen and really understand what the problem with the vehicle is and keeps us informed about what needed and the time frames involved. More