Mercedes-Benz of San Antonio - Service Center
San Antonio, TX
342 Reviews of Mercedes-Benz of San Antonio - Service Center
Out of town and out of state. I live in Louisiana and my nearest dealer is located in Beaumont Texas. Last week while on my way to San Antonio for a Ducks Unlimited National conven I live in Louisiana and my nearest dealer is located in Beaumont Texas. Last week while on my way to San Antonio for a Ducks Unlimited National convention the check engine light came on between my home and my Beaumont dealer. A stop at the dealership in Beaumont detected a noc sensor problem. I could have had the problem fixed there but was running short of time {about 1 and one-half hour to fix]. The service representative, Kristy Lindsey, in Beaumont called Mercedes Benz of San Antonio and set up an appointment for me with the service department the next day, gave me the mechanics note on parts needed, checked to make sure the part was in stock and the phone number and instructions for Joshua Rice my contact person at MB San Antonio. The service from Joshua and MB SA was great. They not only fixed the diagnosed problem but a couple of other problems that were found. I was very busy with meetings and would have had a problem getting my ML 350 picked up. My car was graciously brought to my downtown hotel with a follow up phone call and text to let me know it had been dropped off. Thanks again Mercedes Benz Service for your concern and outstanding service representatives. Mickey McMillin More
Best Mercedes Dealership service anywhere. I own homes in several states and have Mercedes at each home. I've been using Mercedes-Benz of San Antonio for 20 years and no other dealership comes I own homes in several states and have Mercedes at each home. I've been using Mercedes-Benz of San Antonio for 20 years and no other dealership comes close to the level of personal service and competency that you get at Mercedes-Benz of San Antonio. It is exactly the experience you expect when you own a fun little car like a Mercedes. More
Recent Service I am pleased with my recent service from Mercedes Benz of San Antonio. The service was great! Josh was very helpful. Thank you! Tammy Monts I am pleased with my recent service from Mercedes Benz of San Antonio. The service was great! Josh was very helpful. Thank you! Tammy Monts More
World Class Products - World Class Service Providers of World-Class Products and consistent providers of World-Class service. Highly recommend Mercedes Benz of San Antonio. Always ready to exce Providers of World-Class Products and consistent providers of World-Class service. Highly recommend Mercedes Benz of San Antonio. Always ready to exceed customer expectations. More
Best dealership in Texas All the staff, service advisors, sales personnel and managers are second to none. From the moment you walk in the door you are meant to feel like fami All the staff, service advisors, sales personnel and managers are second to none. From the moment you walk in the door you are meant to feel like family. Highly recommend for folks in the market for a great vehicle. More
Special knowledge Mercedes are complex cars and MBSA has service advisors that know these cars. My advisor, Ryan Lyssey, has an impressive understanding of my car and h Mercedes are complex cars and MBSA has service advisors that know these cars. My advisor, Ryan Lyssey, has an impressive understanding of my car and has been very helpful in keeping it in tiptop shape. That is the core issue with service and this dealership does it right. More
Terrific service Ryan Lyssy, service manager and Adam, tire expert were prifesdional and extremely helpful in servicing my vehicle that had really bad tires from anoth Ryan Lyssy, service manager and Adam, tire expert were prifesdional and extremely helpful in servicing my vehicle that had really bad tires from another dealer. This was the first time I Adam and he was efficient and thorough in evaluating my tires. He went beyond in providing me with a professional report and working with the other dealer on my behalf. Ryan Lyssy has been my service manager for about 5 years now and he is always frienly , efficient, professional and thorough in servicing my car. More
Outstanding service I have had outstanding service at this dealership. My service advisor is very well informed and helpful. She (Christi Schroeder) makes it easy for me. I have had outstanding service at this dealership. My service advisor is very well informed and helpful. She (Christi Schroeder) makes it easy for me. Very pleasant experience here. More
Service Adviser I've used various Mercedes Benz locations but San Antonio MB has provided multiple good experiences. Ryan Lysee (sp?) is one of the best Service Rel I've used various Mercedes Benz locations but San Antonio MB has provided multiple good experiences. Ryan Lysee (sp?) is one of the best Service Relationship Managers I've met and service personnel made me choose Mercedes Benz again when it was time for a newer car. More
Amazing service! I stopped by the dealership without an appointment because my tire pressure fell greatly. Turned out that I had 2 nails in my tire. I waited with no t I stopped by the dealership without an appointment because my tire pressure fell greatly. Turned out that I had 2 nails in my tire. I waited with no trouble for about 2 hours. Tylor Jordan, my advisor, gave me an apology for the wait and also told me he just gave me a new tire for the wait. Took me by surprise! That was awesome of him. I would recommend this location to anyone. I had a great experience thanks to Tylor and everyone that I spoke with that day. More