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Mercedes-Benz of San Diego

San Diego, CA

4.9
544 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 544 reviews

December 21, 2021

Great sales.. Dan Casey was able to answer all our questions and was very friendly! More

by Khayd16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Casey
Dec 22, 2021 -

Mercedes-Benz of San Diego responded

Mercedes-Benz of San Diego appreciates the 5-stars and feedback.

December 18, 2021

The Service Department/Alex Teeter provides exemplary customer service. I pass two dealerships due to the competent and trusting service reveived. More

by msalycejackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Teeter
Dec 18, 2021 -

Mercedes-Benz of San Diego responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

December 18, 2021

Always great service. My service adviser Alex Teeter is the best!! I trust this dealership! More

by Lisya628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Teeter, service adviser
Dec 18, 2021 -

Mercedes-Benz of San Diego responded

Thank you for sharing your great service experience at Mercedes-Benz of San Diego. We appreciate your trust in us. Thank you!

December 14, 2021

1st class automobiles require 1st class service and Ross Benson of Mercedes Benz of San Diego is just that. 1st class all the way From scheduling to ensuring I the customer am satisfied with the service per More

by D.Poe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Benson
Dec 15, 2021 -

Mercedes-Benz of San Diego responded

Thank you for sharing your wonderful review of us here at Mercedes-Benz of San Diego. We are so happy to learn that our Service Team took fantastic care of you. We value your business.

December 09, 2021

Michael Romano is the best. Good service guidance and all was done in a timely manor. More

by k1gardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Romano
Dec 09, 2021 -

Mercedes-Benz of San Diego responded

Hello, It makes us happy to hear that our Service Department could get you back on the road in a timely manner. Thank you for choosing Mercedes-Benz of San Diego and we hope to continue to assist with all of your future automotive needs.

December 08, 2021

This was the only Mercedes-Benz dealer that didn’t have arrogance and Machoness. I went all the way from Ventura County down to the border trying to find a Mercedes-Benz dealer that we talk like a human an More

by shesabovea10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Lomaseng
Dec 09, 2021 -

Mercedes-Benz of San Diego responded

Hi there, It is fantastic to hear that our Service Department could make your journey worthwhile. Thank you for choosing Mercedes-Benz of San Diego and know that we are always here should you need us.

Dec 13, 2021 -

shesabovea10 responded

Kim made me extremely excited to own my Mercedes she made every headache I had concerning The relocation and the mysterious answer of whether this vintage Mercedes ran or not, very exciting. Anybody who has this sweet lady is going to prosper and be very successful because of her human kindness and ability to encourage I need to drive in there with this Mercedes and celebrate it’s come along way it’s looking gorgeous I do need a little advice from the parts department maybe service as well. One gentleman came out as I was getting ready to start it I forgot his name very nice guy from the service department telling me a few things to watch out for. He was very kind and was helpful as well. When I get my first new Mercedes I know exactly where I’m going…..when I need any parts for my vintage Mercedes I know exactly where I’m going in fact I’ve got a little bit of a list started u. I’ll be in soon thanks again for first class service and friendship. – August

December 03, 2021

Professional service, Chaudry Mustaq in particular. Outstanding customer service, good manners courteous and addresses all our concerns. Mr. Mustaq is very exceptional in all his dealings with us since More

by Gapo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaudry Mustaq
Dec 03, 2021 -

Mercedes-Benz of San Diego responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful, courteous service experience with our team. We are looking forward to your next visit with us here at Mercedes-Benz of San Diego.

November 23, 2021

Shea was absolutely fantastic from start to finish!! He was so helpful, thoughtful, understanding, compassionate & patient with all my needs & questions. Also so reliable & efficient. He certainly made m More

by Marcia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea Smith
Nov 24, 2021 -

Marcia responded

My car that broke down on the freeway was dealt with in a very efficient & professional manner by Mercedes Benz of San Diego. I’m especially grateful to Shea Smith who was just fantastic in making sure my vehicle was repaired as quickly as possible. He was also so caring, thoughtful & compassionate throughout the process. It was a pleasure working with him as well as everyone else who helped me at the dealership.

Nov 24, 2021 -

Mercedes-Benz of San Diego responded

This is a wonderful sight to see, Marcia! We are more than pleased to learn our Service Department provided you with a helpful and understanding experience, and we could make your day a little brighter. We hope you will continue to choose Mercedes-Benz of San Diego for any future automotive needs.

Nov 25, 2021 -

Mercedes-Benz of San Diego responded

This is a wonderful sight to see, Marcia! We are more than pleased to learn our Service Department provided you with a helpful and understanding experience, and we could make your day a little brighter. We hope you will continue to choose Mercedes-Benz of San Diego for any future automotive needs.

Nov 26, 2021 -

Mercedes-Benz of San Diego responded

This is a wonderful sight to see, Marcia! We are more than pleased to learn our Service Department provided you with a helpful and understanding experience, and we could make your day a little brighter. We hope you will continue to choose Mercedes-Benz of San Diego for any future automotive needs.

Nov 27, 2021 -

Mercedes-Benz of San Diego responded

This is a wonderful sight to see, Marcia! We are more than pleased to learn our Service Department provided you with a helpful and understanding experience, and we could make your day a little brighter. We hope you will continue to choose Mercedes-Benz of San Diego for any future automotive needs.

Nov 28, 2021 -

Mercedes-Benz of San Diego responded

This is a wonderful sight to see, Marcia! We are more than pleased to learn our Service Department provided you with a helpful and understanding experience, and we could make your day a little brighter. We hope you will continue to choose Mercedes-Benz of San Diego for any future automotive needs.

November 15, 2021

My service advisor, Alex Teeter, has taken care of four Mercedes for me, two older and two new. He has so much attention to detail, explains everything as I am a car person, and keeps my vehicles safe and More

by karengarrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Teeter
Nov 16, 2021 -

Mercedes-Benz of San Diego responded

Hi Karen, thank you for taking the time to write a review! We can't tell you how nice it feels to hear that Alex went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

Nov 16, 2021 -

Mercedes-Benz of San Diego responded

Hi Karen, thank you for taking the time to write a review! We can't tell you how nice it feels to hear that Alex went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 10, 2021

My service was great, my service manager was Collette, she was so professional and so informative, her professionalism made it the service experience great. More

by Richardsonoil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 11, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the great review and 5-star rating. We are pleased to know our Service Team ensured you had a good servicing experience. We look forward to your next visit here at Mercedes-Benz of San Diego.

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