Mercedes-Benz of San Diego

Shea was absolutely fantastic from start to finish!! He was so helpful, thoughtful, understanding, compassionate & patient with all my needs & questions. Also so reliable & efficient. He certainly made m was so helpful, thoughtful, understanding, compassionate & patient with all my needs & questions. Also so reliable & efficient. He certainly made my car breakdown more bearable & I’m so grateful to him for all he did for me. Everyone at the dealership was helpful & understanding I would highly recommend them to any Mercedes owner. Thank you Shea. More

My service advisor, Alex Teeter, has taken care of four Mercedes for me, two older and two new. He has so much attention to detail, explains everything as I am a car person, and keeps my vehicles safe and Mercedes for me, two older and two new. He has so much attention to detail, explains everything as I am a car person, and keeps my vehicles safe and in top shape. I also bought a brand new SUV from this dealership and was very pleased with the sales department. More

My service was great, my service manager was Collette, she was so professional and so informative, her professionalism made it the service experience great. she was so professional and so informative, her professionalism made it the service experience great. More

Horrible customer service and lack of communication when my vehicle was at the service department. I was given a loaner vehicle when my car was at the repair shop and they picked up the car unexpected while my vehicle was at the service department. I was given a loaner vehicle when my car was at the repair shop and they picked up the car unexpected while I was at work. I was told they took the loaner vehicle because the miles were going over. They left me stranded in the streets with a two year old with no car seat. They took all my identification, passports, personal property with them. It was a terrible experience overall. I definitely do not recommend Mercedes-Benz of San Diego to anyone. Working on a lawsuit with my attorney for endangering my family. I do not wish this experience to anyone. More

Collette Conners has assisted me for the past few years on my cars maintenance needs. I completely trust her advise and appreciate her significant knowledge and her constant effort to make my customer expe on my cars maintenance needs. I completely trust her advise and appreciate her significant knowledge and her constant effort to make my customer experience great! More

Excellent Service by Ms Jessica Tabor, my car looks great! See you in the near future! great! See you in the near future! More

We’ve been going to this location for 15yrs. All the staff are very helpful esp Trudy. Will always recommend MB of San Diego! staff are very helpful esp Trudy. Will always recommend MB of San Diego! More

My service advisor Jessica always makes my service experience as professional and seemless as possible. She knows the type of loaner vehicle I like to use, and when the detail company caused a delay experience as professional and seemless as possible. She knows the type of loaner vehicle I like to use, and when the detail company caused a delay, she informed me immediately and addressed the issue on my behalf without me needing to request it. I would not work with any other service advisor -she is the best! More

Mercedes-Benz of San Diego always does a great job on my car and Trudy, the service advisor make sure it happens. car and Trudy, the service advisor make sure it happens. More

Very courteous and professional. All about customer service. Ross was excellent. Thank you for the service! service. Ross was excellent. Thank you for the service! More